METRO Magazine Logo
MenuMENU
SearchSEARCH

Amtrak updates app by simplifying booking, travel management

Version 4.0’s updates enable customers to more effectively book, ticket, change, and monitor travel while they are on the go.

September 11, 2019
Amtrak updates app by simplifying booking, travel management

 

2 min to read


Amtrak is updating its app to make bookings and travel management simpler. Version 4.0’s updates enable customers to more effectively book, ticket, change, and monitor travel while they are on the go.

Understanding the importance of mobility and convenience to its customers, Amtrak said it is committed to continually improving and expanding its mobile platforms giving customers the ability to:

Ad Loading...
  • Save credit card information for quick checkout: Add up to three cards to an Amtrak Guest Rewards profile from the app.

  • Book on the app using Amtrak Guest Reward Points: Redeem Amtrak guest Reward points for travel; customers can tap to convert search results from dollars to points.

  • Amtrak said it is committed to continually improving and expanding its mobile platform.

    Edit profile information: Users can view and edit profile information including contact information, payment options, discounts, coupons, and vouchers directly from the app.

  • Purchase parking at ticket confirmation: Customers can tap on a link to purchase parking, where available. This service was added to the ticket confirmation screen for increased convenience.

  • Book Auto Train tickets directly from the app: This popular service between Washington, D.C., and Orlando, Fla., is now available on the app. Customers can use the app for ticketing and boarding and say goodbye to the congestion and stress of the interstate. By traveling with their vehicles, customers can reduce almost 95 million vehicle miles on I-95 a year, saving 8.5 million pounds of greenhouse gas emissions.

More Technology

Technology•October 30, 2026

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.

Read More →
A Lextran Connect vehicle
Technology•by Alex Roman•October 30, 2026

Lextran, Via Team for On Demand, HDR to Work on Twin Cities BRT, and More

In METRO's latest installment, we also take a look at recent news from Keolis, Complete Coach Works, Anchor Transportation, and more partnerships making headlines across the transportation sector.

Read More →
A Caltrain electric railcar on the tracks
Rail•by Alex Roman•October 27, 2026

Caltrain’s Electrification Drives a New Era of Ridership Growth

The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.

Read More →
Ad Loading...
METRO Magazine graphic featuring a video surveillance camera overlooking a public pedestrian area with the headline “Video Surveillance in Public Transit: What Riders Really Think.”
Technology•by Elora Haynes•October 26, 2026

Video Surveillance in Public Transit: What Riders Really Think

As video surveillance gains public acceptance, new research from Axis Communications reveals what transit riders expect from agencies when it comes to safety, privacy, and AI.

Read More →
An A line MTA subway car near the soon to be replaced signaling system.
Rail•by Staff and News Reports•October 23, 2026

New York MTA Launches Historic $1.9B Signal, Track Modernization Project

Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.

Read More →
A rendering of Alexander Dennis and Volvo's new electric tram
Technology•by Alex Roman•October 22, 2026

Biz Briefs: New Electric Offering from Alexander Dennis/Volvo, Transdev in Boston, and More

In METRO's latest installment, we also take a look at recent news from STV, WSP, Prevost, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
ABC Companies President and CEO Roman Cornell
Bus•by Alex Roman•October 21, 2026

Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation

The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.

Read More →
Unifying Transit Data With AI Tools with ETA's John Maglio
Technology•by Alex Roman•October 19, 2026

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.

Read More →
The Frontrunner XF on the APTA Expo show floor in 2026.
Paratransit•by Alex Roman•October 15, 2026

Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility

The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.

Read More →
Ad Loading...
Zero Emissions•October 12, 2026

Building a Flexible Path to Transit Electrification with BAE's John Hroncich

John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.

Read More →