METRO Magazine Logo
MenuMENU
SearchSEARCH

Chicago's Pace Expands Paratransit Network with Calumet City Transfer Site

Officials break ground on the region's second paratransit transfer facility for the south suburbs.

Officials break ground for the new Pace paratransit transfer facility.

L-R: Pace Board Member Terrance Carr; Thornton Township Assessor Cassandra Holbert-Elston; Pace Board Member and Commissioner of the City of Chicago Mayor’s Office for People with Disabilities Rachel Arfa; Calumet City Alderwoman Shalisa Harvey; ; Illinois State Representative Will Davis; Calumet City Alderman Ramonde D. Williams; Pace Chairman Rick Kwasneski; Calumet City Mayor and Illinois State Representative Thaddeus Jones; Pace Executive Director Melinda Metzger; Calumet City Alderman DeJuan Gardner; Calumet City Alderwoman Monet Wilson; and Valencia Williams from the Calumet City Economic Department.

Photo: Pace Suburban Bus

2 min to read


This week, alongside federal, state, and local leaders, Pace Suburban Bus welcomed the start of another construction project that advances accessibility and inclusion for the people who rely on public transportation in northeastern Illinois.

Dozens of elected and community leaders officially broke ground on the project during a ceremony at the future home of the new Calumet City Paratransit Transfer Facility. The capital improvement project, funded predominantly through the State of Illinois' Rebuild Illinois program, represents the region's second dedicated ADA Paratransit transfer facility.

Ad Loading...

"This project is a testament to what can happen when local governments, state leaders, and transit agencies work together with a shared vision," said Pace Chairman Rick Kwasneski. "Beyond improving transportation options, projects like this drive economic development. Construction projects support good-paying jobs, and better transit access connects people to employment, education, healthcare, and commerce."

A New Standard for Rider Experience

The new Calumet City Paratransit Transfer Facility will feature modern amenities, including an enhanced indoor waiting area and restrooms, as well as improved connections between fixed bus routes and paratransit services.

"I'm grateful to Pace for choosing Calumet City to house this beautiful facility that will benefit the residents of Calumet City and beyond," said Calumet City Mayor Thaddeus Jones. "I am most impressed with the planning and thought process around enhanced accessibility. The facility provides a safe and comfortable transfer point for riders with disabilities, centralizing connections and improving amenities."

"As one of the nation's largest paratransit providers, Pace takes pride in leading the way on accessibility and innovation. Everything we do focuses on improving the experience for our riders and expanding opportunity for all," said Pace Executive Director Melinda Metzger. "The improvements in Calumet City ensure our region remains accessible and inclusive, giving people the freedom and independence to get where they need to go."

Once complete, the transfer facility will feature six new paratransit bus bays, equipped to handle the more than 3,500 boardings at the facility each month. In addition to paratransit service, this building will facilitate transfers between Pace Routes 353, 358, and 364.

Ad Loading...

The start of the Calumet City Paratransit Transfer Facility follows Pace's unveiling last month of the region's first dedicated ADA Paratransit Facility at the Northwest Transportation Center in Schaumburg.

More Paratransit

paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
A next-generation HART paratransit SUV.
Paratransitby StaffMarch 3, 2026

Florida's HART Launch First Next-Generation Paratransit Vehicles into Service

The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.

Read More →
title of the webinar over an image of a transit van on the road
SponsoredFebruary 25, 2026

The Future of Paratransit: How to Thrive in an Uncertain Era

See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.

Read More →
Ad Loading...
SponsoredJanuary 22, 2026

5 Costly Myths About Paratransit Vehicles

What agencies often overlook when selecting vehicles.

Read More →
Busby StaffJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
SponsoredJanuary 19, 2026

Fleet Software ROI: Boost Uptime & Safety

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
Ad Loading...
Railby Staff and News ReportsJanuary 15, 2026

Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
New Mobilityby Alex RomanJanuary 5, 2026

Forest River Working to Redefine Reliability, Responsibility in the Bus Industry

As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.

Read More →
Managementby StaffJanuary 5, 2026

New York MTA Marks Record Year for Ridership, Performance in 2025

The subway, Long Island Rail Road, and Metro-North Railroad all recorded record-highs for on-time performance in 2025.

Read More →
Ad Loading...
A white and blue graphic with text reading "Milwaukee County Transit Plus Riders Join WisGo in 2026."
Paratransitby StaffJanuary 5, 2026

Milwaukee County Transit Plus Riders Join WisGo in 2026

Transit Plus riders gain access to WisGo cards and mobile fare payment through the Umo app in 2026.

Read More →