Detroit’s SMART Taps Connectpoint for Real-Time Passenger Info Displays
With Connectpoint’ s ePaper digital displays, hundreds of bus stops will now provide riders with real-time departure and schedule information, 24/7, as well as service alerts.

Connectpoint
Connectpoint® was awarded a three-year contract by SMART, Southeast Michigan's regional public transportation provider, for the installation and management of hundreds of the Connectpoint Digital Bus Stop® 13-inch displays. The contract was awarded to Connectpoint following a competitive bidding process.
Connectpoint and SMART will be working together to upgrade hundreds of bus stops along various SMART bus routes across the region. SMART continues to safely operate essential bus services to ensure reliable transportation for seniors, students, and professionals who use SMART to travel to work, school, doctor’s offices, and shopping centers. With Connectpoint’ s ePaper digital displays, hundreds of bus stops will now provide riders with real-time departure and schedule information, 24/7, as well as service alerts.
The digital ePaper displays are remotely managed by Connectpoint’s personalized content management system, CPAM®, which allows SMART to control each individual sign through one integrated platform. CPAM was specifically designed for transit use which makes operating the system easy to use on the back end and easy for riders to understand. CPAM can be accessed from any mobile device for on-the-go changes and performance visibility and can be converted into an emergency message system.
Connectpoint will be installing new poles for each display with a solar panel kit attached. The ePaper display can last up to 30 days on a single charge due to its incredibly low energy consumption, making it perfect for all conditions, and contributes to SMART’s eco-friendly mission.
This is Connectpoint’s second project for SMART. The company has already deployed 60 of their larger 32-inch displays, installed in enhanced shelters along the agency’s successful , FAST routes, which travels along three of Detroit’s busiest corridors, Gratiot, Woodward, and Michigan, offering limited stops to connect suburbs and downtown quickly and easily.
More Technology

From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Beyond the Checklist: A Structured Approach to Transit Maintenance
Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.
Read More →
NJ TRANSIT Advances Bus Technology Upgrades Across Statewide Fleet
More than 1,500 buses now feature upgraded technology designed to improve arrival predictions and provide free Wi-Fi, with deployment expected to reach nearly 2,000 buses by the end of 2026.
Read More →Building a Flexible Path to Transit Electrification
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
From Legacy Silos to Conversational Intelligence
What if transit leaders could ask any operational question and get a trusted answer in seconds? Conversational AI is transforming how agencies use their data.
Read More →
USDOT Announces Rail Vehicle Replacement Grants, Chattanooga AV Shuttle Funding
More than $191 million in federal funding will help three transit agencies replace aging rail vehicles and support a new autonomous shuttle service in Chattanooga.
Read More →
Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve
LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
Why Simulating Pedestrian Movement Has Become Essential for Modern Rail Stations
Pedestrian microsimulation is helping rail planners identify bottlenecks, test station designs, and prepare complex transit hubs for growing passenger volumes.
Read More →
