METRO Magazine Logo
MenuMENU
SearchSEARCH

Digital couponing app provides local merchant offers to transit riders

The new Shop and Ride app, powered by Xerox, delivers personalized, hyperlocal, mobile offers to transit riders based on their preferences and travel patterns.

August 15, 2016
3 min to read


Mass transit riders in Hoboken now have an even greater incentive to ride public transit. Starting today, they can download the Shop and Ride app and begin receiving discounts, savings and special offers from merchants along their routes.

The new Shop and Ride app, powered by Xerox, delivers personalized, hyperlocal, mobile offers to transit riders based on their preferences and travel patterns. Beacon technology placed in local bus shelters and at merchant sites communicates with the app so users are notified of existing offers in the area or at a particular store. With a single touch, riders can save a coupon to redeem it immediately or at a later time.

Merchants also benefit from the app. They share two mobile offers per week with Shop and Ride app users. Xerox provides the merchants with real-time tracking of deal conversions and anonymized data — such as the number of users who save, open and redeem the coupons. This allows merchants to make data-driven decisions based on which offers resonate most with consumers.

Ad Loading...

"Hoboken is the ideal place for us to test the Shop and Ride app because of its size, its more than 200,000 transit riders, the number of area merchants and proximity to New York City," said Chris Holmes, VP, mobile commerce solutions, Payments and Public Sector, Xerox. "Our research shows that riders want offers for food, shopping and entertainment based on their likes as they travel. Shop and Ride was developed with this in mind so deals are timely, relevant and readily available."

Xerox is working closely with AR James, a local transit advertising agency, to connect with local merchants and bring the Shop and Ride app to Hoboken.

"This app is part of a new wave in advertising innovation," said Jim DeLucia, CEO of AR James. "The endeavor with Xerox takes our successful approach to advertising in transit shelters and stations to a new level, connecting riders and their mobile devices through the use of beacon technology."

Xerox is currently working with 35 merchants in Hoboken to extend deals to New Jersey Transit riders. The list of merchants is expected to grow to at least 60 by the end of the summer.

The Shop and Ride app is now available for download in the Apple store.

The app grew out of research conducted at PARC, A Xerox company, working in concert with other Xerox research and development efforts helping transportation customers integrate mobile technology into their offerings. Shop and Ride joins other Xerox urban mobility projects being deployed around the world. Earlier this year, Xerox launched Go LA, Go Denver and recently Go Bangalore to encourage multimodal transportation. These apps capture all available transportation options in the city and compute the shortest, cheapest and most sustainable ways to reach a commuter's destination.

More New Mobility

Gray and white ZAVIR medium-duty shuttle concepts shown side by side with the ZAVIR logo above them.
New Mobility•by Staff and News Reports•October 5, 2026

ENC Unveils ZAVIR Medium-Duty Electric Shuttle

The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.

Read More →
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Ad Loading...
A passenger loads a bicycle onto the front bike rack of a VTA transit bus stopped along a city street.
New Mobility•by Elora Haynes•September 22, 2026

What Multimodal Data Can Tell Transit Agencies About Rider Demand

See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.

Read More →
Luminator Charts a New Digital Path
Technology•by Alex Roman•September 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
A CharterUP branded Holon AV.
Technology•by Alex Roman•August 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →
The Future Hits the Road
Technology•by Alex Roman•August 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technology•by Staff and News Reports•August 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
An LA Metro bus and railcar.
New Mobility•by Alex Roman•August 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →