METRO Magazine Logo
MenuMENU
SearchSEARCH

Feds shuts down 52 'unsafe' coach operations

Twenty operators were immediately shut down for violations and posing an imminent hazard to the public and 32 were issued "Unsatisfactory" safety ratings and shut down after failing to remedy critical and acute violations.

December 12, 2013
2 min to read


The Federal Motor Carrier Safety Administration (FMCSA) put 52 bus companies and 340 vehicles out of business as part of Operation Quick Strike, an eight-month intensified effort to shut down unsafe motorcoach companies.

"Bus travel is increasingly popular because it is a convenient, inexpensive option for students, groups and families," said U.S. Transportation Secretary Anthony Foxx. "But, it must also be safe. Through Operation Quick Strike and our regular enforcement efforts, we’re shutting down companies that put passengers at risk and educating the public on safe motorcoach travel."

The intensified effort was part of FMCSA's three-phase Motorcoach Safety Initiative to raise the bar for safety in the motorcoach industry and to strengthen the agency's oversight methods. More than 50 specially trained investigators were dispatched from April through November to conduct in-depth reviews into the patterns and practices of the 250 most at-risk motorcoach companies, identified using roadside inspection and safety data.

As a result:

  • 214 top-to-bottom compliance investigations were completed (More than 30 companies had since transitioned to intrastate-only service, which FMCSA does not regulate, or had gone out of business).

Ad Loading...
  • 20 motorcoach companies were immediately shut down for violations and posing an imminent hazard to the public.

  • 32 companies were issued "Unsatisfactory" safety ratings and shut down after failing to remedy critical and acute violations.

  • 28 companies took corrective action to fix the safety violations investigators uncovered to avoid being shut down.

  • 340 vehicles, of the more than 1,300 vehicles that were inspected during the investigations, were put out-of-service for safety and maintenance violations.

Company-wide failures to adequately maintain their buses, inadequate drug and alcohol driver testing programs and widespread hours-of-service violations were among the reasons companies were shut down.

In addition, inspectors assessed the levels of safety for more than 1,300 carriers that had minimal inspection history or data with the agency. More than 240 have been targeted for follow-up investigations.

"This year we evaluated and enhanced our investigation methods to dig deeper than ever before and uncover dangerous patterns of unsafe behavior and business practices," said FMCSA Administrator Anne S. Ferro. "Now, we are training all investigators to utilize the new tactics we employed during Operation Quick Strike and encourage everyone who travels by bus to 'Look Before You Book' using the safety information on our website."



More Motorcoach

Management•September 24, 2026

From Surviving to Thriving: Building Stronger Transportation Organizations

Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.

Read More →
Cover of ABAF's Canadian Motorcoach Report
Motorcoach•by Alex Roman•September 22, 2026

Report: Canadian Motorcoach Industry Generates $4.4B in Economic Impact

The 2025 Motorcoach Economic Impact Report finds motorcoach travel supported nearly 25,000 jobs and generated $980 million in federal, provincial, and local taxes.

Read More →
Prevost's Elk Grove Village, Illinois Service Center
Motorcoach•by Staff and News Reports•September 18, 2026

Prevost Opens Expanded Chicago-Area Service Center

The $8.1 million Elk Grove Village investment nearly triples facility space while adding service capacity, parts storage, and customer amenities.

Read More →
Ad Loading...
Third Generation Joins Dan Dipert Coaches Leadership Team
Management•by Alex Roman•September 17, 2026

People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More

In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
AAAHI receiving METRO's Innovative Operator of the Year Award
Motorcoach•by Alex Roman•September 16, 2026

METRO Opens Submissions for 2026 Motorcoach Awards

Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
RIPTA, APTA, and federal officials at the launch of the agency's new Frontrunner vehicles
Technology•by Alex Roman•September 4, 2026

Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More

In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.

Read More →
Holly Arnold
Management•by Alex Roman•September 2, 2026

People Movement: Holly Arnold Joins Transdev and More

In this edition, we also cover recent appointments and announcements at Pace, CamTran, MCI, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
The Economic Impact of Motorcoach Travel in the U.S.
Motorcoach•by Alex Roman•August 31, 2026

ABA Report: Motorcoach Travel Generates $161.6B Economic Impact

The 2025 analysis finds motorcoach travel supported nearly 900,000 jobs and generated $28 billion in federal, state, and local taxes.

Read More →
Ad Loading...
A CharterUP branded Holon AV.
Technology•by Alex Roman•August 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →