METRO Magazine Logo
MenuMENU
SearchSEARCH

FTA Issues Directives to MBTA, DPU to Correct Safety Issues

The special directives being issued are a result of the FTA's safety management inspection of the MBTA that began April 14, 2022.

FTA Issues Directives to MBTA, DPU to Correct Safety Issues

FTA will provide technical assistance both to the DPU to enhance its enforcement role, and to the MBTA to help address the agency's safety issues. 

Photo: Matt Hintsa/Flickr

2 min to read


To improve safety for the Greater Boston Area's rail transit system, the U.S. Department of Transportation's Federal Transit Administration (FTA) issued a series of special directives to the Massachusetts Bay Transportation Authority (MBTA) and the Massachusetts Department of Public Utilities (DPU).

A special directive is an order from the federal government that requires an FTA-regulated transit agency or oversight organization to take immediate action on safety issues within a specific period. The special directives being issued, four of which are being issued to the MBTA and one to the DPU, are a result of the FTA's safety management inspection of the MBTA that began April 14, 2022, following several incidents that resulted in one fatality and several injuries to passengers and employees on MBTA’s transit rail systems. These special directives require the MBTA, the MBTA Board of Directors, and the DPU to work together to solve safety concerns and improve the MBTA's safety culture.

Ad Loading...

"Safety is our number one priority and must be the primary focus for the MBTA and the DPU," said Nuria Fernandez, FTA administrator. "Every transit passenger deserves a safe ride. Every transit worker deserves a safe workplace. The MBTA must immediately take action to improve its safety procedures for its passengers and workers."

FTA said that transit riders in the Boston area should not interpret the special directives issued as a reason to avoid the MBTA subway or light rail. Rather, FTA's actions provide system-wide measures to fix longstanding issues with the agency's overall safety program and culture.

The four special directives issued to the MBTA concern:

  • Operating Control Center staffing;

  • General safety operating procedures;

  • Delayed critical maintenance; and

  • Lapses in staff safety certifications.

Each directive includes specific timeframes ranging from 24 hours to 30 days for the MBTA to provide responses and take actions.  

Ad Loading...

The directive to the DPU affirms the need for the agency to enforce the special directives to the MBTA and address safety issues from FTA's most recent audit of the DPU. The audit, conducted in October 2019, resulted in sixteen findings, of which seven remain open.

Those findings concern:

  • hazard management;

  • accident investigations;

  • corrective action plans;

  • and rules compliance.

FTA will provide technical assistance both to the DPU to enhance its enforcement role, and to the MBTA to help address the agency's safety issues. 

More Security and Safety

transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
Photo of disaster in neighborhood near a highway
Security and Safetyby Alex RomanApril 30, 2026

How the Motorcoach Industry Supports Disaster Response and National Preparedness

Fred Ferguson, president and CEO of the American Bus Association (ABA), discussed how the industry prepares for emergencies, the growing recognition of motorcoaches as critical infrastructure, and steps operators can take to strengthen disaster readiness.

Read More →
Ad Loading...
DART light rail and transit bus.
Security and Safetyby StaffApril 29, 2026

Dallas Area Rapid Transit Strengthens Safety with Expanded Security Presence

The approved contract modification will increase funding for transit security officer services to a total not-to-exceed amount of $32.1 million, ensuring a continued and visible security presence across DART’s buses, trains, stations, and facilities.

Read More →
Trains at railroad crossings
Security and Safetyby StaffApril 27, 2026

USDOT Invests $1.1B to Enhance Safety Infrastructure at Railroad Crossings

Every year, more than 2,000 incidents and 300 fatalities occur at railroad crossings nationwide. 

Read More →
Siemens and LK Comstock photo for Fulton-Liberty Lines
Security and Safetyby StaffApril 27, 2026

NYC’s Fulton–Liberty Lines Get Digital Signal Upgrade from Siemens and L.K. Comstock

The Siemens CBTC System, Trainguard MT, in compliance with New York Subway Interoperability Interface Specifications, enables trains to run as close as 90 seconds apart, using next-generation signaling and continuous communication to keep operations moving seamlessly.

Read More →
Ad Loading...
SEPTA Transit Police officers
Security and Safetyby StaffApril 21, 2026

Report: Crime on Philadelphia's SEPTA Continues to Drop

According to the new quarterly data, there were double-digit reductions in five of the eight serious crime categories, including aggravated assaults and robberies.

Read More →
A product grouping image of the AngelTrax Vulcan Series VX4AI All-in-One MDVR and V1284HC MDVR
Technologyby StaffApril 8, 2026

AngelTrax, City of Freeport Partnership to Enhance Fleet Safety

The project, finalized on February 12, provides the city with two different configurations of high-definition cameras to outfit 16 buses in the Pretzel City Area Transit fleet.

Read More →
Two ABQ RIDE buses
Security and Safetyby StaffApril 1, 2026

ABQ RIDE Launches ‘Drive Safe, Ride Safe’ Campaign to Strengthen Internal Safety Culture

The 12-month initiative focuses on staff engagement, training, and reducing preventable incidents.

Read More →
Ad Loading...
PSTA, City of Dunedin, and Congresswoman Anna Paulina Luna during a check ceremony for restoration of the Dunedin Pier
Security and Safetyby StaffMarch 31, 2026

PSTA, City Officials Receive Money to Repair Hurricane Ravaged Pier

The funds will specifically reconstruct the portion of the pier used by PSTA’s Clearwater Ferry, creating a permanent dock for the ferry service, which serves as an important transportation and tourism link to other Pinellas County communities.

Read More →