HART, Yellow Cab partner to offer same-day paratransit service
Traditionally, rides on a HARTPlus van must be booked one to three days in advance, but the new system enables patrons to call a cab for same-day service at the same price.
The Hillsborough Area Regional Transit Authority (HART) announced the launch of a new taxi voucher program, designed to make travel more convenient for those living with disabilities. The HARTPlus Customer Choice Voucher Pilot Project a partnership with the Yellow Cab Company of Tampa is made possible via an FDOT grant of $150,000 to help fund implementation of the program. This amount will allow HART to deliver approximately 9,375 trips with this pilot program.
The initiative provides HARTPlus clients with quick and convenient same-day service available 24 hours a day, seven days a week. The groundbreaking new service is set for launch on January 1, 2016.
HARTPlus, a very popular paratransit service, serves clients with unique needs - including the visually impaired, those who use wheelchairs, and patients undergoing medical treatment, according to the agency. Traditionally, rides on a HARTPlus van must be booked one to three days in advance, but the new system enables patrons to call a cab for same-day service at the same price.
Under the plan, those already approved for paratransit services can call a taxi and get to a doctor's appointment or back home — or anywhere else for $4. That's the same price they'd pay for a one-way HARTPlus van ride. HART pays the balance of $16 to Yellow Cab as a reimbursement. (In the event that the customer reserves a trip costing more than $20, the additional amount will be paid for by the customer.) All customers have to do is call Yellow Cab to schedule a pick-up.
Yellow Cab will maintain a database of HARTPlus clients that are eligible for this service. HART will also coordinate with Yellow Cab Company to help manage ridership, through productivity improvements and passenger education initiatives to ensure a seamless transition for passengers using the new service.
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
Step inside AMF Bruns of America’s 41,000-square-foot facility in Stow, Ohio, where expanded manufacturing capacity, modernized operations, and a focus on next-generation mobility solutions are shaping the company’s growth in accessible transportation.
With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive look inside the new Stow, Ohio, HQ.
The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.
Nadine S. Lee, who has served as president/CEO since July 2021, said the decision comes after careful reflection on the agency’s progress and its path forward.
What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.
The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.
