Helping transit agencies create a COVID-19 exit strategy at no cost
An immediate return to previous levels of service will not be feasible in many cases, given the changes wrought by the pandemic that need to be addressed in transportation exit plans.


Restoring service will be a gradual and iterative process, and the ability to quickly prepare and evaluate multiple scheduling scenarios enables transportation providers to determine a multi-layered exit strategy. RTC of Southern Nevada
Different cities, regions, and countries were hit by the COVID-19 outbreak at varying times and instituted changes to their transportation systems at different points and in different ways. Now that parts of the world are considering the next stage of managing the pandemic — how to gradually reverse lockdown and revive the economy while attempting to keep contagion rates down — the time has come to evaluate different exit strategies for public transit.
Restoring service will be a gradual and iterative process, and the ability to quickly prepare and evaluate multiple scheduling scenarios enables transportation providers to determine a multi-layered exit strategy that will work even in their unique and dynamic situation.
An immediate return to previous levels of service will not be feasible in many cases, given the changes wrought by the pandemic that need to be addressed in transportation exit plans, such as:
Drastic declines in ridership: With many cities on lockdown and non-essential residents encouraged to stay away from public transit, ridership has been reduced by unprecedented levels. As passengers gradually return, plans will have to be adjusted in accordance with actual ridership, meaning that multiple scenarios will need to be developed.
Risk of crowding: High-demand routes may require greater frequency or the use of reserve buses to preserve social distancing as ridership rises, introducing a new planning requirement.
Closed destinations: As cities start moving out of lockdown, destinations such as schools, offices and shopping centers will reopen gradually, and transit service may need to shift depending on the status of the destinations served by various routes.
Changes to peak hours: Cities may work to flatten peak hours by staggering opening times of schools or instituting shifts at some workplaces, which will affect transit demand at varying times of day.
Disinfection requirements: More time will need to be allotted in the schedule for vehicles to be disinfected during the day and the requisite staffing will need to be scheduled.
Evaluating multiple exit scenarios can help mass transportation transition as smoothly as possible from the pandemic lockdown stage to the exit strategy stage. It will become increasingly necessary to provide valuable and efficient transit service for all as restrictions are loosened yet adjust to the new normal of social distancing. It is possible that in this environment multiple service changes will be made.
Optibus recognizes that in this unprecedented situation, transit agencies may need help transitioning to the next stage — so they’ve decided to extend its offer of no-cost COVID-19 planning until July 31. More details below:
Who is eligible for coronavirus exit strategy help?
The offer of a no-cost temporary license for the Optibus platform is open to all mass transportation agencies.
Do the scheduling scenarios have to be for exit strategy plans?
Though our primary goal is to help agencies plan their exit strategies, the scheduling scenarios may be used for cities still in lockdown or to prepare for a post-coronavirus future. You can use the license to evaluate changes to work rules, rosters, relief vehicle scheduling, or any other need you may have.
What happens after I request help with planning my exit strategy?
An Optibus team member will contact you.
Then you’ll be able to upload your existing GTFS or TransXChange data onto the Optibus platform, quickly create multiple exit strategy plans for different scenarios, analyze the different scenarios, and export the data back into your current system.
Depending on your needs, you’ll be able to access the following:
Timetable
Vehicle schedule
Crew schedule
Roster
Business metrics
The business metrics allow you to immediately assess the impact of your exit scenarios, including total cost, number of duties and blocks, paid time, vehicle efficiency, and crew efficiency.
How can I get started with COVID-19 exit strategy planning?
Email info@optibus.com with “COVID-19 exit plans” in the subject line.
More New Mobility

Biz Briefs: Montréal Debuts Nova Electric Buses and More
In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.
Read More →
6 Transit Management Lessons for Colleges and Universities Facing Seasonal Demand Swings
College transportation demand swings wildly throughout the year. Fleet strategies are starting to catch up.
Read More →METROspectives: CharterUP CEO Armir Harris on Modernizing Mobility
From digital transformation to evolving customer demands, CharterUP's CEO Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →Low-Floor vs. High-Floor Cutaway vs. Modified Van: How 3 Accessible Minibus Designs Compare
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, the co-author of New Tricks for Old Bureaucracies, discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Biz Briefs: Foothill Gold Line Award, Matawan Contract, and More
From strategic partnerships to acquisitions and service expansions, the industry continues to evolve at a rapid pace. Find out all the latest here.
Read More →
Inside Look: EMBARK Expands Fare-Free Transit Program Through New Public-Private Partnership
The OKC transit agency says sponsorship helps subsidize the Third Friday Free initiative while reducing barriers for first-time riders and boosting ridership across buses, streetcars, and river cruises.
Read More →2026 METRO Buyer’s Guide & Directory
Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.
Read More →
King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →