Read More: L.A. Metro Ridership Continues Upward Trend
L.A. Metro Named COMTO's Agency of the Year
This reward recognizes Metro's achievements in expanding Los Angeles’ transit system while promoting equity and driving job growth and economic development across the region.

So far, since 2015, Metro has awarded more than $1 billion to small businesses across all programs.
Photo: Han Zheng/Wikimedia Commons (CC BY-SA 2.0)
The Los Angeles County Metropolitan Transportation Authority (Metro) was honored with the 2023 Conference of Minority Transportation Officials (COMTO) Agency of the Year Award, according to the agency's news release.
This reward recognizes Metro's achievements in expanding Los Angeles’ transit system while promoting equity and driving job growth and economic development across the region.
"Congratulations to CEO Stephanie Wiggins, former Board Chair Ara Najarian, and the entire Metro agency for earning COMTO’s Agency of the Year Award," said the Mayor of Los Angeles Karen Bass. "This recognition shows that the entire organization is dedicated to expanding access to the Metro system across Los Angeles while consistently working toward a more equitable, high-quality rider experience. I thank COMTO for their partnership, for raising the importance of diversity in the transportation industry, and for acknowledging Metro’s leadership this year.”
L.A. Metro's Latest Achievements
In October 2022, Metro opened seven of the nine K Line stations in South Los Angeles and Inglewood.
Metro also opened the Regional Connector in June, adding three new stations in Downtown Los Angeles and connecting the L, A, E, B, and D rail lines. This new connection provides customers a one-seat ride from Azusa to Long Beach and East Los Angeles to Santa Monica and increases access to jobs, education, essential services, and arts and cultural destinations.
Along with expanding Metro’s transit system, these projects have created thousands of jobs and opportunities for local businesses. Metro has a plan to ensure that 48% of Metro’s contracts and procurements include small, disadvantaged, and historically under-utilized businesses by 2028.
This aspirational target includes Metro’s signature programs such as the Small Business Enterprise (SBE) and Disabled Veteran Business Enterprise (DVBE), Small Business Prime (SB Prime), and the Local Small Business Preference.
So far, since 2015, Metro has awarded more than $1 billion to small businesses across all programs.
"I am so proud of the tireless efforts and dedication of our entire team in providing exceptional transportation services to our communities," said Metro CEO Stephanie Wiggins. “We are grateful to be recognized by COMTO and inspired to continue pushing the boundaries of excellence in public transportation.”
More Management

ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators
Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.
Read More →
PSTA Modernizes Workforce Management with Digital Bidding System
The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.
Read More →
Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026
North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →
Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion
Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.
Read More →
OKC Streetcar Makes Zero-Fare Service Permanent
Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.
Read More →
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
Read More →
House Surface Transportation Bill Advances as Transit Funding Debate Intensifies
A bipartisan transportation package moving through Congress could redefine how the U.S. funds highways, transit, and motorcoach travel, while igniting new fights over electrification, regulation, and federal priorities.
Read More →
How Data, Strategy, and Community Engagement Are Reshaping Transit
In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.
Read More →
Amtrak Board Advances Plan to Restructure Organization, Seeks Public Input
The proposal, developed by Amtrak management and approved by the board for further consideration, is intended to modernize the organization's structure while improving accountability, operational efficiency, and customer service.
Read More →