METRO Magazine Logo
MenuMENU
SearchSEARCH

Masabi to deliver account-based fare system to Rochester, NY agency

Will allow riders to control a single mobility account and ride across the RTS system seamlessly.

October 25, 2018
Masabi to deliver account-based fare system to Rochester, NY agency

Masabi has been selected by the Regional Transit Service in Rochester, N.Y., to deliver its next-generation fare collection system. Photo: RTS/Facebook

2 min to read


Masabi has been selected by the Regional Transit Service in Rochester, N.Y., to deliver its next-generation fare collection system. Photo: RTS/Facebook

Masabi has been selected by the Regional Transit Service (RTS) in Rochester, N.Y., to deliver its next-generation fare collection system utilizing Justride, its account-based full fare collection system.

The ticketing platform will allow riders to control a single mobility account and ride across the RTS system seamlessly, tapping their mobile phones, smartcards, student IDs, or printed barcodes to travel. The platform will be integrated into the existing RTS “Where’s My Bus?” App using the Justride SDK so riders can plan their journeys, pay their fares, and connect to new modes of transit.

The platform will include mobile ticketing and stored-value wallets embedded within the existing RTS “Where’s My Bus?” App, as well as agency branded smartcards, all tied together by seamless mobile and web-based account management. Justride will replace a significant portion of existing fare media, which will help reduce the total cost of fare collection for RTS.

Riders will be able to pre-purchase passes on their phones, or add money to their stored-value account and simply tap their mobile app or smartcard on the farebox when boarding the bus. The latter will allow customers to ride the RTS system without having to select their fare in advance. Instead, Justride automatically calculates and deducts the correct fare from riders’ accounts, applying best-fare policies where appropriate. The system will also allow those without smartphones and bank accounts to purchase fares conveniently using Ticket Vending Machines (TVMs), supplying printed barcodes or smartcards.

As part of the deployment onboard, Masabi fare validators will be installed across the entire RTS bus fleet in Monroe County. These validators are designed to read 2D barcode, printed or displayed on screen, NFC, smartcards and will offer an upgrade path to contactless EMV bank cards.

More Technology

A Go Durham bus
Technologyby Staff and News ReportsMarch 20, 2026

TSI Delivers North Carolina Refurbs, Expanded SilverRide Partnerships Highlight Biz Briefs

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
A Chicago Metra train on rail tracks
Technologyby StaffMarch 20, 2026

Chicago's Metra to Launch Fare Collection Tech Pilot

A major goal of the pilot, which begins in April, is to test the speed, functionality, and durability of new handheld devices to scan Ventra and paper tickets.

Read More →
An ABQ RIDE bus going through a Westmatic wash system.
Technologyby Staff and News ReportsMarch 16, 2026

Biz Briefs: Westmatic in Albuquerque, New Fare Payment Systems, and More

In METRO's latest installment, we take a look at the latest news from suppliers including Alstom, Modeshift, and more.

Read More →
Ad Loading...
Photo of a traffic signal
TechnologyMarch 16, 2026

AI Bus Lane Enforcement Boosts Safety, Reliability in West Hollywood

Traditionally, bus lane enforcement has relied on manual processes carried out by transit police or parking enforcement officers. While it may be effective in certain municipalities, this approach is resource-intensive and very difficult to sustain.

Read More →
A Coach USA vehicle wrapped for Newark International Airport service.
TechnologyMarch 11, 2026

Scaling Smart: How Fleet Operations Can Cut Downtime and Drive Growth

A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.

Read More →
A Sound Transit Link light rail vehicle in a station
Technologyby Staff and News ReportsMarch 10, 2026

INIT Introduces Open Payments for Seattle’s ORCA Fare System

The landmark event empowers riders across six agencies in the Puget Sound region to tap-and-ride transit using a contactless credit or debit card or a mobile wallet.

Read More →
Ad Loading...
An MBTA paratransit vehicle.
Technologyby Staff and News ReportsMarch 9, 2026

METRO Opens Submissions for 2026 Innovative Solutions Awards

Now in its latest edition, the awards recognize forward-thinking solutions that improve safety, operational efficiency, sustainability, rider experience, and overall system performance.

Read More →
Cover photo for Biz Briefs dated March 6, 2026
Technologyby Staff and News ReportsMarch 6, 2026

Biz Briefs: Tolar Manufacturing Supports PSTA Spark Service and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Cover Photo for METROspectives with Timothy Menard
TechnologyMarch 5, 2026

How AI and Innovation Are Powering the Future with LYT’s Timothy Menard

Menard discusses how data-driven signal prioritization is improving efficiency, reliability, and ridership, while offering insight into the innovations driving the next generation of smart mobility. Together, they explore how technology and collaboration are paving the way for a more connected, sustainable future in transit.

Read More →
Ad Loading...
An NJ TRANSIT bus
Technologyby StaffMarch 4, 2026

NJ Transit Pilots AI-Powered Digital Bus Stop Signs

The pilot program showcases two companies’ technology at eight bus stops. The companies submitted their ideas through the Transit Tech Lab, which is backed by the Partnership Fund for New York City and provides an accelerated pathway for early to growth-stage companies to solve public transportation challenges for the largest transit agencies in North America.

Read More →