METRO Magazine Logo
MenuMENU
SearchSEARCH

MBTA Releases Safety Improvement Plan

The "3-Year Safety Improvement Plan" was produced in response to an act of the legislature and incorporates a number of safety-related initiatives.

MBTA Releases Safety Improvement Plan

The MBTA’s "3-Year Safety Improvement Plan" embodies a multitude of mandated requirements from the Federal Transit Administration (FTA), Federal Railroad Administration, and more.

Photo: MBTA

2 min to read


The Massachusetts Bay Transportation Authority (MBTA) announced it has released its "3-Year Safety Improvement Plan," a forward-looking document on the MBTA’s commitment to strengthen its safety culture through continuous improvement, according to the agency's news release.

The "3-Year Safety Improvement Plan" was produced in response to an act of the legislature and incorporates a number of safety-related initiatives related to all modes of transportation operated by the MBTA.

Ad Loading...

The plan is centered on four categories: workforce; data, system, and communications; rules, policies, and procedures; and quality management. In each category and across all modes, the plan lays out a series of objectives that will result in improved service while prioritizing the safety of MBTA customers, employees, and contractors at all times. 

The MBTA’s "3-Year Safety Improvement Plan" embodies a multitude of mandated requirements from the Federal Transit Administration (FTA), Federal Railroad Administration (FRA), United States Coast Guard (USCG), and the Department of Public Utilities (DPU). It contains an overview of the relevant state and federal regulatory authorities, required safety plans, a description of each transit mode, safety objectives for the next three years, and the safety performance targets for each transportation mode.

This document also includes an overview of the FTA’s Safety Management Inspection (SMI), related Special Directives, and MBTA’s targets for achieving compliance with the directives. 

This Safety Improvement Plan is in addition to the FTA’s Safety Management Inspection report produced in 2022. That process involved a review of operations, training, vehicle maintenance, signals, train control, and track access among other items. As a result, the FTA issued eight special directives; in response, the T developed 38 corrective action plans and 545 action items that detail how the T intends to address each special directive. As of February 2023, the T completed 36% of the total action items with the expectation for 100% completion by the end of 2025.

The Safety Improvement Plan will be updated annually following an assessment of progress made based on measurable objectives within the plan.

More Security and Safety

2026 Disaster Response Guide Call for Experts is Open.
Safetyby StaffFebruary 9, 2026

Disaster Readiness Starts Before the Storm [Call for Experts]

The 2026 Disaster Response Guide is officially underway, and we’re now opening a Call for Insights and Experts.

Read More →
A Société de transport de Montréal articulating public transit bus.
Security and Safetyby StaffFebruary 4, 2026

Montreal’s STM Expands Text Message Safety Reporting to Bus Network

The agency opens its text message safety reporting system to buses, enabling discreet, non-urgent reports across Montreal’s entire transit network.

Read More →
A graphic with an image of the CATS Blue Line and text reading "FTA Cites 18 Safety Violations at CATS Following Federal Audit."
Security and Safetyby StaffFebruary 3, 2026

Federal Transit Administration Cites 18 Safety Violations at CATS Following Audit

The audit found multiple safety compliance failures at the Charlotte agency, citing elevated assault risks and ordering corrective action within 30 days.

Read More →
Ad Loading...
Security and Safetyby StaffJanuary 22, 2026

Researchers Identify Top Risk Factors for Pedestrian-vehicle Crashes at Massachusetts Bus Stops

While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.

Read More →
CTA railcar in station.
Technologyby StaffJanuary 16, 2026

CTA Innovation Studio Expands Pilot to Reduce Smoke, Odors

The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.

Read More →
New MCTS Bus design.
Security and Safetyby StaffJanuary 16, 2026

Milwaukee Rolls Out New Measures to Enhance Bus Safety

MCTS officials said the new pilots are part of a broader commitment to improving the rider experience through proactive, visible safety strategies that balance enforcement with customer support.

Read More →
Ad Loading...
Transit signal priority and public transit agencies.
New Mobilityby Alex RomanJanuary 16, 2026

How AI is Redefining Transit Operations and Signal Priority

In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.

Read More →
Security and Safetyby StaffJanuary 15, 2026

SEPTA Crime Rates Continue Downward Trend, Report Finds

In addition, Transit Police reported strides in stepped-up enforcement of fare evasion and quality-of-ride offenses.

Read More →

People Movement: Vontas Names New GM and Much More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
Ad Loading...
A overhead view of an LA Metro rail station platform.
Security and Safetyby StaffJanuary 13, 2026

LA Metro Launches Care-Based Public Safety Division

The new division brings ambassadors, outreach, and crisis response together to improve safety, coordination, and rider experience systemwide.

Read More →