MCI wins 2018 APTA AdWheel Grand Award for D45 CRT LE debut
The company's next-generation Commuter Coach debut won top honors in the category, “Best Marketing and Communications to Increase Sales Special Event.”

MCI wins 2018 American Public Transportation Association’s AdWheel Grand Award for the unveiling of the D45 CRT LE Commuter Coach with breakthrough accessibility. At the Sept. 24 award ceremony are from left: Lee Kemp, MCI regional sales VP, public sector; Scott Robertson, VP, customer service NFI Parts; Lou Quaglia, MCI regional sales VP, public sector; Dustin Caldwell, marketing manager NFI Parts; Vicki Bowman, MCI marketing manager; Tom Wagner, MCI VP, public sector; Patrick Scully, MCI executive VP, sales and marketing; along with APTA presenters David Stackrow APTA chair; J.C. Vannatta, TriMet; and Pauletta Tonilas, LA Metro.

MCI wins 2018 American Public Transportation Association’s AdWheel Grand Award for the unveiling of the D45 CRT LE Commuter Coach with breakthrough accessibility. At the Sept. 24 award ceremony are from left: Lee Kemp, MCI regional sales VP, public sector; Scott Robertson, VP, customer service NFI Parts; Lou Quaglia, MCI regional sales VP, public sector; Dustin Caldwell, marketing manager NFI Parts; Vicki Bowman, MCI marketing manager; Tom Wagner, MCI VP, public sector; Patrick Scully, MCI executive VP, sales and marketing; along with APTA presenters David Stackrow APTA chair; J.C. Vannatta, TriMet; and Pauletta Tonilas, LA Metro.
Motor Coach Industries (MCI), a U.S. subsidiary of NFI Group Inc., announced that the unveiling of the MCI D45 CRT LE, a breakthrough in accessibility design, has captured a Grand Award in APTA’s 2018 AdWheel award competition.
MCI’s next-generation Commuter Coach debut won top honors in the category, “Best Marketing and Communications to Increase Sales Special Event.” MCI accepted the Grand Award during the 2018 APTA Annual Meeting in Nashville.
MCI unveiled its coach to the industry last October at APTA EXPO 2017. The 2017 event, which included a video screening and a public countdown with a blue-curtain reveal, showcased the coach’s innovative vestibule design that provides unprecedented accessibility for all passengers, including those with mobility devices.
The D45 CRT LE is the newest entry in MCI’s D-Series, the all-time industry best-selling coach lineup, and the company's first model redesign in more than two decades. In a four-year undertaking, MCI engineers worked with long time partner Designworks, a BMW Group Company, and volunteer members from the disability community to develop the groundbreaking coach, which has several patents pending.
With a battery-electric version available in 2020, and other variations underway, the model’s industry introduction included a coordinated multimedia launch strategy featuring teaser ads, e-blast invitations, a live Facebook feed and intriguing social media posts as well as the blue-curtain reveal, which attracted a standing-room-only crowd.
Event speakers included Ian Smart, MCI president, as well as Kelly Buckland, executive director of the National Council of Independent Living, who has a mobility disability and participated in the design.

Once MCI lifted the blue-drape off the all-new, glittering D45 CRT LE, the crowd — on foot and in wheelchairs — queued up to board. Within moments, the vestibule, seating areas, and driver cockpit were full of eager testers.
MCI discussed the winning strategy at the APTA AdWheel presentation that included a video recap of the D45 CRT LE unveiling.
“We’re passionate about accessibility and this new model’s ability to reduce dwell time, said Patrick Scully, MCI executive VP, sales and marketing. “It is gratifying to experience our industry’s support, interest, and approval of a revolutionary model created for a new demographic of ridership working with more mobility issues and traveling longer distances for jobs and leisure opportunities.”
Alberta’s Bow Valley Regional Transit Services Commission has already placed the first order for the MCI D45 CRT LE and will take delivery in April 2019. MCI’s breakthrough accessibility coach is currently touring the country in demo service, and scoring high approval ratings from operators and passengers.
The AdWheel awards recognize APTA member public transportation systems and business members for outstanding marketing and communications efforts that contribute to strategic organizational goals. Judges reviewed 300 entries this year before narrowing the field to 55 First Place winners and eight Grand Award winners.
More Management

Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →