METRO Briefs
New CTA chief makes customer service 'top priority' Gov. intervenes in Calif. bus driver strike Minneapolis transit ramping up bus security
New CTA chief makes customer service 'top priority'
CHICAGO — Ron Huberman officially took over Tuesday as president of Chicago Transit Authority (CTA), succeeding Frank Kruesi. Huberman addressed an audience of CTA managers and reporters shortly after his appointment and said he will bring the same "performance management system" he employed at City Hall to the CTA. To read the full story, click here.
Gov. intervenes in Calif. bus driver strike
LOS ANGELES — Gov. Arnold Schwarzenegger intervened on Monday to prevent a strike over bus driver wages at the Orange County Transportation Authority (OCTA). The governor appointed a three-member panel to investigate the dispute between OCTA and Teamsters Local 952, which represents about 1,400 bus drivers, mechanics and other workers. To read the full story, click here.
Minneapolis transit ramping up bus security
Metro Transit of Minneapolis and St. Paul, Minn., plans to add five times more police presence on city routes and buy new surveillance cameras for 240 buses. The agency will spend $2.4 million on this security improvement to reassure passengers following two homicides and a third violent attack on buses since early March. To read the full story, click here.
More Management

NITA Proposes $5B Operating Budget, $9.7B Capital Program for 2027
The proposed budget includes funding for expanded transit service, safety initiatives, fleet upgrades, and infrastructure improvements across CTA, Metra, and Pace.
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Financing, Fleet Replacement Requires a More Strategic Approach
Executives from ABC Companies and MCI discuss how rising costs, changing market conditions, and post-pandemic challenges are prompting motorcoach operators to rethink financing strategies, fleet replacement cycles, and long-term planning.
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Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
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ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
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Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
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New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
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How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
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Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
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Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
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New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
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