Los Angeles' Metrolink has launched the first version of its mobile ticketing app which will allow its riders the option to purchase their ticket on a smartphone, tablet or other mobile device for the first time in the agency's 23-year history. The app is available in both Google Play and the Apple App stores.
A screenshot of the new app
"This app means easier access for Metrolink riders," said Chair of the Metrolink Board of Directors Shawn Nelson, who is also an Orange County Supervisor representing communities along the Inland Empire-Orange County Line. "The Metrolink Board of Directors is pleased to finally offer our riders this technology as an overdue option."
Ad Loading...
While the app is available for download by all riders, during the month of March, only Inland Empire - Orange County Line riders will be able to use the app to purchase tickets and connect to local bus operators at no additional cost per the current policy. This gives Metrolink the opportunity to test the app and make any improvements before the app is implemented system-wide.
"By taking a phased approach in the implementation of our new app, Metrolink intends to make regular improvements and upgrades based on feedback from our users," said Metrolink CEO Art Leahy. "Our riders can look forward to continuous improvement of Metrolink service, including mobile ticketing."
A screenshot of the new app
Beginning in early April, mobile ticketing will be expanded to the entire Metrolink system and include free transfers to participating bus operators including Metro. Initially, riders who transfer to Metro Rail, Corporate QuickCard users and Metrolink riders who take part in the Rail 2 Rail® program with Amtrak should continue to use paper tickets from Metrolink's ticket vending machines.
Metrolink will be implementing a variety of enhancements to enable these users to use mobile ticketing in the future. This fall, barcode readers will be installed on the Metro Rail fare gates, enabling passengers throughout the Metrolink system to buy tickets through the Metrolink Mobile App and continue their commute on dozens of city bus, shuttle bus, light rail and subway lines seamlessly and at no additional cost. Metrolink is also working with Amtrak to allow mobile tickets to be scanned by Amtrak conductors.
The Metrolink app uses the Masabi JustRide mobile ticketing system, which is used by other transportation providers across the US and Europe. The company works with more than 22 transport operators and agencies around the world, including: Virgin Trains, Abellio, Thames Clippers, New Orleans RTA, Boston’s MBTA, Las Vegas, Transport for Athens, and New York’s MTA.
Ad Loading...
Since the agency's inception in 1991, passengers purchasing tickets and passes at stations only had the option of going to a ticket vending machine. Mobile ticketing is Metrolink's first step toward revolutionizing how riders pay to ride the train. In the coming months, Metrolink expects to deliver continued enhancements, such as the ability to buy tickets online for delivery to mobile devices. Tickets and passes will continue to be available at station ticket machines.
Operation Lifesaver awarded $220,200 in grants to 12 states to support rail safety campaigns focused on grade crossing awareness and trespass prevention.
The survey showed that commute trips still make up the majority of ridership, with most riders boarding 2 to 3 days a week, reflecting hybrid work schedules. Two-thirds of Caltrain riders have access to a car, while 37% of Caltrain riders are considered low-income.
Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.
In this Consultant Roundtable, Carmen C. Cham shares insights on how agencies can create spaces that are intuitive, connected and built for long-term impact.
The Red Line Extension Project will provide the Far South Side of Chicago with rapid rail transit for the first time by extending the Red Line by 5.5 miles from 95th Street to 130th Street, including the construction of four new Red Line stations at 103rd, 111th, Michigan, and 130th streets.
The Siemens CBTC System, Trainguard MT, in compliance with New York Subway Interoperability Interface Specifications, enables trains to run as close as 90 seconds apart, using next-generation signaling and continuous communication to keep operations moving seamlessly.
While recognizing regional economic constraints and continuing to improve service, the budget increases the jurisdictional subsidy to less than 1.8%, significantly below the inflation rate and the 3% regional target, said agency officials.
With more than 59,400,000 boardings since the service’s debut, the A Line’s utilization surpassed that of all other RTD rail services in 2025, the agency reported.
The plan outlines funding for transit operations, capital projects, and freight and passenger rail initiatives, as state officials seek public input on priorities shaping mobility and infrastructure across the Commonwealth.
