METRO Magazine Logo
MenuMENU
SearchSEARCH

MTA subway performance improving, officials call for congestion pricing

The MTA is in a dire financial position, officials say, with an operating budget deficit of approximately $500M as early as 2020.

February 26, 2019
MTA subway performance improving, officials call for congestion pricing

The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo‎ in July 2017

Marc A. Hermann

3 min to read


The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo‎ in July 2017 Marc A. Hermann

Metropolitan Transportation Authority (MTA) President Patrick Foye, Managing Director Ronnie Hakim, and New York City Transit President Andy Byford outlined new statistics showing the dramatic subway performance improvements that have been achieved since the launch of the Subway Action Plan. They pointed to a months-long trend of improvement, including the best on-time performance and the fewest number of delays that the system has seen in four years.

The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo‎ in July 2017, and funded by the governor, legislature, and city, with the goal of taking extraordinary measures to stabilize and improve the more than 100-year old subway system.

Ad Loading...

The officials also noted the MTA is in a dire financial position, with an operating budget deficit of approximately $500 million as early as next year, growing to nearly $1 billion by 2022. The agency also has zero funding allocated for its next capital plan (2020-2024). For progress to continue, they noted it is absolutely necessary to pass congestion pricing and secure additional and reoccurring revenue from city and state funding partners. Without additional revenue from congestion pricing, fares would increase by approximately 30%, over currently scheduled increases.

“Our concerted efforts are paying off in the form of fewer delays, less waiting, faster trips, and an overall better experience for our customers,” said MTA New York City Transit President Andy Byford. “These are sustainable improvements resulting from the Subway Action Plan, but we’re also limited by an aging infrastructure - in order to achieve the subway system that New Yorkers deserve and that Transit employees are capable of delivering, we need sustainable, adequate funding through means such as congestion pricing.”

Weekday on-time performance is up 32% according to the MTA. MTA

Weekday on-time performance in January was 76.7%, as opposed to 58.1% in January 2018, — an approximately 32% improvement. January also represents the fifth consecutive month that the Department of Subways exceeded its goal of reducing 10,000 delays each month. In January 2019, there were 42,348 weekday delays, compared to 76,287 in January 2018. Weekday major incidents — incidents causing 50 or more delays — are also drastically down in January, with 52 compared to 105 in January 2018.

Weekend on-time performance is also drastically improved. In January 2019 compared to January 2018, there were seven major incidents compared to 14; 83.1 percent on-time performance compared to 64.7%; and 8,180 delays compared to 18,931.

Delay-inducing track fires caused by debris are also significantly down — a direct result of aggressive debris cleanup under the Subway Action Plan. In January 2019, there were 23 track debris fires, compared to 42 in January 2018. In the 12 months leading up to January 2019, there were 322 track fires related to debris, compared to 452 the previous year.

Ad Loading...

Several other metrics also point to evidence of the Subway Action Plan's effectiveness. Additional unanticipated time spent waiting on platforms is down to one minute 11 seconds compared to one minute 35 seconds and additional unanticipated time spent on trains is down to 58 seconds compared to one minute 46 seconds.

More Management

Cover photo for Transit Unplugged Episode 400
Managementby StaffMarch 6, 2026

Transit Unplugged Celebrates 400 Episodes

The special episode features an exclusive interview with Mark Miller, president of Constellation Software Inc. and executive chairman of the Volaris Group, who reflects on the podcast's early vision and the importance of creating a platform where transit leaders can share ideas and learn from one another.

Read More →
A recent generation New Flyer Electric Bus
Managementby StaffMarch 4, 2026

NFI Group Officially Opens New Flyer All-Canadian Build Facility in Winnipeg

The CAD facility enables NFI to complete full domestic production of heavy-duty transit vehicles, including zero-emission buses, in Winnipeg for the first time in 15 years.

Read More →
Photo of public transportation system with APTA logo.
Managementby StaffMarch 4, 2026

APTA: Surface Transportation Funding Delivers 5:1 Economic Return, Supports 41,400 Jobs per $1B

The findings provide clear evidence that sustained Federal investment in public transit and passenger rail delivers significant returns for workers, communities, taxpayers, and the U.S. economy, APTA officials said.

Read More →
Ad Loading...
A photo of rail tracks in Ottawa, Canada

Building a National Framework for Transit Safety and Consistency

On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.

Read More →
Photo of World Cup soccer ball.
Managementby StaffMarch 3, 2026

FTA Invests $100M to Strengthen Transit for 2026 World Cup

The funding will ensure communities can expand transit options to meet increased demand for services around stadiums.

Read More →
ENC's John Obert
Managementby StaffMarch 3, 2026

ENC Names New VP of Transit Sales

John Obert previously served as regional sales manager for ENC since joining the company in June 2025.

Read More →
Ad Loading...
Disabled and senior passengers on a transit vehicle.
Managementby StaffMarch 3, 2026

New 2026 Plan Aims to Expand Transportation Access Across Virginia

Over the next four years during the Spanberger Administration, DRPT will use the plan to prioritize funding for human service transportation projects and programs that reduce barriers, expand access, and promote equitable mobility, said department officials.

Read More →
A blue and white graphic with text reading "Via Launches Mayors Council to Accelerate Transit Innovation."
Managementby StaffMarch 3, 2026

Via Launches Mayors Council to Accelerate Transit Innovation Nationwide

A new advisory group of current and former city leaders will collaborate on funding strategies, technology deployment, and best practices to modernize U.S. public transit systems.

Read More →
LIT Mentorship Program participants.
Managementby StaffMarch 2, 2026

Latinos In Transit Wraps Inaugural Navigate Mentorship Program,

The LIT Navigate Mentorship Program was launched as a structured, low-cost opportunity for active LIT members, focused on intentional growth, workforce development, mentorship, networking, and education.

Read More →
Ad Loading...
A WMATA bus at a transit center
Managementby StaffFebruary 27, 2026

WMATA Expands U-Pass Program

Approved as part of WMATA’s Strategic Transformation Plan, the expanded program introduces new pricing and participation options that make it easier for colleges and universities to join and for more students, such as part-time, community college, and graduate students, to benefit from accessible transportation.

Read More →