The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo in July 2017
Marc A. Hermann
3 min to read
The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo in July 2017
Marc A. Hermann
Metropolitan Transportation Authority (MTA) President Patrick Foye, Managing Director Ronnie Hakim, and New York City Transit President Andy Byford outlined new statistics showing the dramatic subway performance improvements that have been achieved since the launch of the Subway Action Plan. They pointed to a months-long trend of improvement, including the best on-time performance and the fewest number of delays that the system has seen in four years.
The Subway Action Plan was launched at the direction of Gov. Andrew Cuomo in July 2017, and funded by the governor, legislature, and city, with the goal of taking extraordinary measures to stabilize and improve the more than 100-year old subway system.
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The officials also noted the MTA is in a dire financial position, with an operating budget deficit of approximately $500 million as early as next year, growing to nearly $1 billion by 2022. The agency also has zero funding allocated for its next capital plan (2020-2024). For progress to continue, they noted it is absolutely necessary to pass congestion pricing and secure additional and reoccurring revenue from city and state funding partners. Without additional revenue from congestion pricing, fares would increase by approximately 30%, over currently scheduled increases.
“Our concerted efforts are paying off in the form of fewer delays, less waiting, faster trips, and an overall better experience for our customers,” said MTA New York City Transit President Andy Byford. “These are sustainable improvements resulting from the Subway Action Plan, but we’re also limited by an aging infrastructure - in order to achieve the subway system that New Yorkers deserve and that Transit employees are capable of delivering, we need sustainable, adequate funding through means such as congestion pricing.”
Weekday on-time performance is up 32% according to the MTA.
MTA
Weekday on-time performance in January was 76.7%, as opposed to 58.1% in January 2018, — an approximately 32% improvement. January also represents the fifth consecutive month that the Department of Subways exceeded its goal of reducing 10,000 delays each month. In January 2019, there were 42,348 weekday delays, compared to 76,287 in January 2018. Weekday major incidents — incidents causing 50 or more delays — are also drastically down in January, with 52 compared to 105 in January 2018.
Weekend on-time performance is also drastically improved. In January 2019 compared to January 2018, there were seven major incidents compared to 14; 83.1 percent on-time performance compared to 64.7%; and 8,180 delays compared to 18,931.
Delay-inducing track fires caused by debris are also significantly down — a direct result of aggressive debris cleanup under the Subway Action Plan. In January 2019, there were 23 track debris fires, compared to 42 in January 2018. In the 12 months leading up to January 2019, there were 322 track fires related to debris, compared to 452 the previous year.
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Several other metrics also point to evidence of the Subway Action Plan's effectiveness. Additional unanticipated time spent waiting on platforms is down to one minute 11 seconds compared to one minute 35 seconds and additional unanticipated time spent on trains is down to 58 seconds compared to one minute 46 seconds.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.