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The combined $3 billion operating budgets for the TTC conventional system and Wheel-Trans represent a 6.8% increase over the approved 2025 budgets and will ensure safe, frequent, and affordable service for TTC customers, agency officials said.
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The subway, Long Island Rail Road, and Metro-North Railroad all recorded record-highs for on-time performance in 2025.
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Accounting for increases in ridership, there have been 1.65 major crimes per million riders in 2025, down roughly 30% from 2021 and comparable to pre-pandemic lows.
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The agency's new post-pandemic subway ridership record set a new 7-day high of 26.8 million riders.
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NYPD statistics show robberies are down 16.7%, felony assaults down 9.3%, and grand larcenies down 6%. Notably, there were no burglaries the entire month of July.
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More than half of subway customers, 57%, are satisfied with the subway overall, up from 49% in Fall 2024. This marks the highest level of overall subway satisfaction since the inception of this survey in Spring 2022.
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Amid a historic capital program focused on state-of-good-repair investments, subway safety also improved, with major crimes down 3.2% year-over-year and nearly 10% below 2019 levels.
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Activated Jan. 5, the nation’s first urban congestion pricing program reduces gridlock in Manhattan’s Congestion Relief Zone below 60th Street by charging motorists to enter the zone.
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New York Baseball Fans took nostalgic train rides to their respective stadiums on opening day in celebration of the start of the season.
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After 120 years of operation, the New York City subway system has made several innovations and continues to be at the forefront of finding ways to improve the rider and operator experience.
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