METRO Magazine Logo
MenuMENU
SearchSEARCH

Northeastern U. taps Via for on-demand safety shuttle

The service, called RedEye, marks one of the first times a North American university is integrating ride-hailing technology into its campus shuttle system.

September 10, 2019
Northeastern U. taps Via for on-demand safety shuttle

RedEye is a dynamically-routed transit network that ensures students a safe ride home from the campus library.

Via

2 min to read


RedEye is a dynamically-routed transit network that ensures students a safe ride home from the campus library.

Via

Via will power a new transit deployment in partnership with Northeastern University, a global research university in based in Boston.

The service, called RedEye, is a dynamically-routed transit network that ensures students a safe ride home from the campus library, and marks one of the first times a North American university is integrating ride-hailing technology into its campus shuttle system.

Ad Loading...

RedEye operates within a two-mile radius of Northeastern University’s Snell Library, allowing students who live off-campus a safe and completely free ride home during nightly study sessions. Managed by the Northeastern University Police Department, students using the RedEye app can request a ride every night from 7 p.m. until 6 a.m.

The powerful technology will direct passengers to the pickup point at Snell Quadrangle in front of Snell Library, allowing for quick and efficient shared trips without lengthy detours, or inconvenient fixed routes and schedules.

Via

Riders can download the RedEye app to hail the safety escort van directly from their smartphone. Via’s advanced algorithms will enable multiple riders to seamlessly share the vehicle. The powerful technology will direct passengers to the pickup point at Snell Quadrangle in front of Snell Library, allowing for quick and efficient shared trips without lengthy detours, or inconvenient fixed routes and schedules.

More than 3,300 students used the service for 45,000 rides in the 2018-2019 academic year. Northeastern Police Staff Sgt. John Farrell said he expects those numbers to rise this year now that the campus transitioned to Via’s technology from a previous provider. Students told Northeastern they looked forward to the improved RedEye service with Via, adding many riders would previously bypass the app and ask the driver to take them home, leading to inefficient routing.

More New Mobility

Gray and white ZAVIR medium-duty shuttle concepts shown side by side with the ZAVIR logo above them.
New Mobility•by Staff and News Reports•October 5, 2026

ENC Unveils ZAVIR Medium-Duty Electric Shuttle at APTA EXPO

The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.

Read More →
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Ad Loading...
A passenger loads a bicycle onto the front bike rack of a VTA transit bus stopped along a city street.
New Mobility•by Elora Haynes•September 22, 2026

What Multimodal Data Can Tell Transit Agencies About Rider Demand

See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.

Read More →
Luminator Charts a New Digital Path
Technology•by Alex Roman•September 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
A CharterUP branded Holon AV.
Technology•by Alex Roman•August 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →
The Future Hits the Road
Technology•by Alex Roman•August 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technology•by Staff and News Reports•August 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
An LA Metro bus and railcar.
New Mobility•by Alex Roman•August 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →