METRO Magazine Logo
MenuMENU
SearchSEARCH

NY MTA's paratransit system is inefficient, reports say

To help reduce costs and increase service, one recommendation is to give disabled residents subsidies for accessible cabs and ride-hailing services like Uber and Lyft.

September 22, 2016
NY MTA's paratransit system is inefficient, reports say

AEMoreira042281

1 min to read


AEMoreira042281

ALBANY, N.Y. — Twin reports released by New York University’s Rudin Center for Transportation and the Citizens Budget Commission conclude the paratransit program operated by the Metropolitan Transportation Authority could improve services and lower costs, the Daily Journal reports.

New York’s program cost $461 million last year and currently spends more than $70 per trip, compared to $38 per trip in Chicago and $33 in Los Angeles.

Ad Loading...

To help reduce costs and increase service, one recommendation is to give disabled residents subsidies for accessible cabs and ride-hailing services like Uber and Lyft. The authors of the studies also noted that the program often dispatches wheelchair-accessible vehicles to transport people who do not require wheelchairs — a misuse of resources that the reports say leads to extra costs. For the full story, click here.


More New Mobility

A vehicle that will be used for MARTA's Reach mobility program.
New Mobilityby StaffMarch 2, 2026

Atlanta's MARTA Set to Launch New On-Demand Transportation Service

An important part of the authority’s NextGen Bus Network, MARTA Reach will bring transit service directly to the rider’s location and offer a seamless link to the broader rail and bus system.

Read More →
A black and blue HOLON urban autonomous vehicle on a city street.
New Mobilityby Elora HaynesFebruary 26, 2026

CharterUP Moves to Scale Autonomous Shuttle Deployments Through HOLON Partnership

The partnership aims to accelerate the rollout of electric, high-capacity autonomous shuttles for campuses, airports, transit systems, and more.

Read More →
Portrait of Joshua Schank, Ph.D., alongside the ACES Mobility Coalition logo.
Managementby StaffFebruary 16, 2026

ACES Mobility Coalition Selects Joshua Schank as New Executive Director

Veteran transportation innovator to lead coalition as it pushes nationwide expansion of shared autonomous mobility.

Read More →
Ad Loading...
David Carol, Baker Alloush, and Jesse Lazarus from METRO's People Movement February 4 edition.
Managementby Staff and News ReportsFebruary 4, 2026

New Rolling Stock Strategy Lead at New York MTA and More in People Movement

In this edition, we cover recent appointments and announcements at HDR, NCTD, STV, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
New Mobilityby StaffJanuary 30, 2026

Chicago's Pace Expands VanGo Mobility Program

The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.

Read More →
SponsoredJanuary 22, 2026

5 Costly Myths About Paratransit Vehicles

What agencies often overlook when selecting vehicles.

Read More →
Ad Loading...
Busby StaffJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Transit signal priority and public transit agencies.
New Mobilityby Alex RomanJanuary 16, 2026

How AI is Redefining Transit Operations and Signal Priority

In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.

Read More →
New Mobilityby StaffJanuary 15, 2026

U.S. Transit Trails Global Peers, Transportation for America Report Outlines Path Forward

The analysis finds that a $4.6 trillion investment across all levels of government over 20 years ($230 billion per year) would be required to build, operate, and maintain a transit network that approaches the level of service within a cohort of 17 global cities with world-class transit systems.

Read More →
Ad Loading...
Railby Staff and News ReportsJanuary 15, 2026

Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →