Palm Tran boasts record-breaking ridership numbers
Palm Tran (Fla.) fixed routes recorded more than 3.5 million passenger boardings for a six-month period, an increase of 13.27% from the same period in FY 2002.
Palm Tran, the public transportation system serving Palm Beach County Florida experienced record-breaking ridership totals for both fixed route and paratransit operations for the first six months of Fiscal Year 2003. Palm Tran fixed routes recorded more than 3.5 million passenger boardings for the six-month period from October 2002 through March 2003, an increase of 13.27% from the same period in FY 2002. This double-digit ridership increase was accomplished with no increase in fixed route bus service level from the previous fiscal year. Perry J. Maull, executive director of Palm Tran attributes the record-breaking fixed route ridership totals to vigorous efforts to promote the use of bus passes by Palm Beach County residents eligible for transportation disadvantaged and Medicaid programs. Palm Tran's Connection paratransit service recorded 328,516 passenger boardings, or an increase of 12.25%. This boost required an increase of paratransit vans in service from an average of 145 vans per day to 155 vans per day. Ridership is now averaging over 3,000 scheduled passenger trips per day up from 1,100 scheduled passenger trips per day of just three years ago when Palm Tran assumed control of the paratransit service.
More Management

VIA's Silver Line Clears Environmental Review, Advances Toward Construction
The VIA Rapid Green Line is currently under construction, with service expected to begin in April 2028.
Read More →
Modernizing Mobility with CharterUP CEO Armir Harris
From digital transformation to evolving customer demands, CharterUP's Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
CTTC Enhances Transit Workforce Pipeline Through New Partnerships and Leadership
The group's latest initiatives focus on developing talent, expanding training opportunities and addressing workforce needs across the transit sector.
Read More →
San Diego MTS Keeps Service Intact With New FY 2027 Budget
The approved spending plan avoids route cuts and lays the groundwork for addressing transit funding challenges through the end of the decade.
Read More →
Solving The Driver Shortage: What Transit Agencies Can Learn From the Trucking Industry
See how transit agencies facing persistent driver shortages can learn from the trucking industry’s evolving strategies for recruitment, retention, workplace conditions, and more.
Read More →
FIFA World Cup Matches Are Driving Record Transit Ridership Nationwide
See how World Cup matches are generating record transit demand across North America, with ridership surpassing Super Bowls, concerts, and Olympic-era events.
Read More →
The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets
In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.
Read More →
Virginia's $28.5B Transportation Plan Targets Transit and Rail
Approved by the Commonwealth Transportation Board, the program supports ongoing infrastructure projects while providing new investments in transit, state of good repair and transportation alternatives.
Read More →
Latinos In Transit Seeks Host Organization for 2027 Leadership Summit
The selected host organization will showcase its transit system, projects, and community while welcoming hundreds of industry leaders and emerging professionals during Hispanic Heritage Month.
Read More →
Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program
Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.
Read More →