Pittsburgh's Port Authority adding Wi-Fi to light rail station
The non-exclusive agreement allows Comcast to install "hotspots" at seven light rail stations in Station Square, downtown, and the North Shore, allowing users to make fast, free Wi-Fi connections while conserving their cellular data plans.
Pittsburgh's Port Authority of Allegheny County light rail riders will soon be able to access the internet from smartphones and other electronic devices at high-volume rail stations as part of a seven-year agreement unanimously approved Friday by the authority's board.
The non-exclusive agreement allows Comcast to install "hotspots" at seven light rail stations in Station Square, downtown, and the North Shore, allowing users to make fast, free Wi-Fi connections while conserving their cellular data plans. There is no cost to Port Authority.
"We're excited to be able to provide this amenity to our riders,” said Port Authority CEO Ellen McLean. “This is yet another step in our ongoing effort to enhance the public transit experience, and will be invaluable once we roll out real-time tracking on our light rail vehicles.”
The Wi-Fi service, which is expected to be available by June, will be provided free to both Xfinity internet subscribers, who can sign in with their Xfinity user IDs and passwords, and to non-Xfinity subscribers, who can register upon accepting terms of use. As with all Xfinity Wi-Fi hotspots, devices register once and will automatically connect for all subsequent sessions.
Comcast already provides service for transit patrons in Philadelphia, Boston, and southern New Jersey, as part of the nation’s largest Wi-Fi network with more than 15 million hotspots, including thousands in Pittsburgh.
“Comcast is pleased to leverage its continued innovation and investment in the Pittsburgh region to make it possible for transit patrons to stay connected,” said Christine Whitaker, sr. VP of Comcast’s Keystone Region. “This is a perfect example of public-private partnership that matches the priorities of the region and keeps us moving forward.”
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.