How Tech Helps: AI Company Uses Tech to Help NYCT Buses
Social Pinpoint Relaunches with New Tech Platform
The current Social Pinpoint platform will be renamed to Social Pinpoint (SPP) Classic and The HiVE will become Social Pinpoint.

In February 2022, Social Pinpoint merged with The HiVE, a community engagement platform.
Photo: Social Pinpoint
Social Pinpoint announced it is relaunching The HiVE as its new version of the Social Pinpoint platform, according to the company's news release.
The current Social Pinpoint platform will be renamed to Social Pinpoint (SPP) Classic and The HiVE will become Social Pinpoint.
In February 2022, Social Pinpoint merged with The HiVE, a community engagement platform. After working closely with clients and industry partners, the company added that it has made the decision to focus the majority of its design and development efforts on The HiVE platform moving forward.
"We are no longer 'just that mapping company' so it was vital to relaunch The HiVE under our new Social Pinpoint brand," said Caitlin Ryan, head of marketing. "We saw an opportunity to better communicate our offering and the value we deliver."
The new version of Social Pinpoint includes:
Updated user experience: Completely new look to create engagement tools and pages that encourage engagement from stakeholders.
More tools: Access over 40 tools and a host of additional functionality, providing users with more flexibility and options when creating the engagements.
Flexible pages: Create multiple pages, and sub-pages, with different templates, that all work to enhance and blend in with your organization’s brand.
Surveys: The company has placed a greater emphasis on survey technology to provide a more advanced survey tool.
Capture ideas and stories: Updated tool offering to promote more effective storytelling and ideation practices.
Smoother workflows: The ability to draft, schedule, and publish projects.
Community building: Community-building features help inspire people to join, collect insightful information, and keep people updated on the things that matter to them.
More Technology

How Data, Strategy, and Community Engagement Are Reshaping Transit
In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Turn Transit Data Into Action
Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.
Read More →
Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
CharterUP Expands Into New Mobility and Autonomous Transportation
Vice President of New Mobility Stephen Joos discusses how CharterUP is leveraging its nationwide transportation network, technology platform, and autonomous vehicle partnerships to expand into workforce mobility, campus shuttles, and transit solutions.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Cummins Introduces Phased Model Year 2027 Launch Strategy
According to officials, the approach is designed to maintain regulatory compliance, support customer production schedules, and provide additional time to ramp production in a disciplined manner that helps ensure a successful transition for the industry.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
DART Taps Nathaniel P. Ford Sr. as Next President/CEO
Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority
Read More →
AC Transit’s Cecil Blandon on Building the Next Generation of Transit Maintenance Leaders
The agency’s maintenance chief discusses leadership, workforce development, zero-emission technology, and preparing technicians for the future of public transportation.
Read More →