METRO Magazine Logo
MenuMENU
SearchSEARCH

TAPTCO ‘Recreates’ Safety Leadership Training Course for Transit, Paratransit Ops

The Safety Leadership Course is an advanced educational course for all levels of leadership and can be delivered online or from a thumb drive. The course includes seven training programs and a 40-question final exam.

July 8, 2025
TAPTCO ‘Recreates’ Safety Leadership Training Course for Transit, Paratransit Ops

Completing this course ensures that every member of the leadership team is familiar with all the techniques and practices they can employ to provide the safest and most effective training for their drivers. 

Photo: METRO

2 min to read


The Transit & Paratransit Company (TAPTCO) announced the re-creation of its Safety Leadership Training Course for leaders, managers, supervisors, dispatchers, and all other levels of management who lead bus operations.

The Safety Leadership Course is an advanced educational course for all levels of leadership and can be delivered online or from a thumb drive. The course includes seven training programs and a 40-question final exam. 

Ad Loading...

“There are no bad troops, only bad officers,” said Jeff Cassell, president of TAPTCO. “The most important factor in providing safe passenger transportation is the leadership at the location. When leaders, trainers, and drivers work together to do all they can to do it right, the first time, every time in everything they do, then you truly have a Safety Culture.”

TAPTCO’s Training Module 

Instilling a Safety Culture requires that all levels of leaders, supervisors, trainers, and drivers be trained to the highest level. This involves training materials that teach all three groups — the trifecta of training, as Cassell explained.

Completing this course ensures that every member of the leadership team is familiar with all the techniques and practices they can employ to provide the safest and most effective training for their drivers. 

Good leaders are rare because we never take the time and make the effort to help them become professionally trained leaders. They are usually left to figure it out on their own. Going through this course will enable leaders to acquire a whole new set of skills to provide the best leadership possible, said Cassell in a press release.

More Management

Managementby StaffMarch 19, 2026

People Movement: The Latest from TARTA, STV, and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A BART railcar
Managementby StaffMarch 19, 2026

BART Monetizes Empty Parking With New Online Leasing Tool

BART began offering select parking lots to non-BART riders to generate new revenue to help address its FY27 $376M operating budget deficit brought on by remote work.

Read More →
MTA Chair & CEO Janno Lieber sits with a customer service employee and takes calls.
Managementby Elora HaynesMarch 19, 2026

Transit Agencies Nationwide Celebrate 2026 National Transit Employee Appreciation Day

Agencies across the U.S. honored transit workers on March 18, recognizing the essential roles they play in keeping communities moving daily.

Read More →
Ad Loading...
Cover for METROspectives with Inez Evans Benson
ManagementMarch 18, 2026

Inez Evans-Benson on Leadership and the Future of Transportation

Drawing on decades of industry experience, Evans-Benson offered insights into the differences between the two, along with tips for better customer engagement and more.

Read More →
An RTC of Washoe County bus driving down Virginia Street.
Managementby StaffMarch 18, 2026

Keolis Lands 3 Contract Renewals

The renewals include continued operations at Fort Lauderdale-Hollywood International Airport in Florida; the PRTC in Virginia; and RTC Washoe in Nevada.  

Read More →
A MARTA employee using the new Better Breeze fare ticket machines.
Managementby StaffMarch 17, 2026

MARTA’s New 'Better Breeze' Fare System Nears Launch

The new system introduces tap-to-pay, touchscreen kiosks, and updated Breeze cards, with both old and new systems running through May.

Read More →
Ad Loading...
A wide angle view of two MTA buses with three people walking between them.
Managementby StaffMarch 16, 2026

Proposed Auto Insurance Reform Would Save New York’s MTA Millions Annually

The governor’s proposed auto insurance reforms could save the agency $48 million annually by limiting payouts in crashes where buses are not primarily at fault.

Read More →
paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
Cover photo for METROspectives with The Bus Coalition
Busby Alex RomanMarch 13, 2026

Inside The Bus Coalition’s Push for Stronger Federal Transit Investment

In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.

Read More →
Ad Loading...
Amanda Wanke
Managementby StaffMarch 13, 2026

Des Moines DART CEO Joins Minneapolis Metro Transit

Amanda Wanke, who has worked at DART for 10 years, including the past 2½ years as CEO, will join Metro Transit as deputy chief operating officer, operations administration.

Read More →