The Routing Company (TRC announced the launch of Transit Protect, the company's newest feature within the Pingo platform, allowing integration of on-demand transit within specified service areas, while fortifying existing fixed routes.

With Transit Protect, operators can build on-demand systems with tailored zone restrictions that do not compromise rider demand for existing networks, according to TRC's news release.

Transit Protect's Use for Operators

Operators can use Transit Protect to set zone restrictions within the Pingo Dashboard – ultimately boosting on-demand access for communities underserved by transit while restricting on-demand trips for already well-served routes. 

“Our customers spoke, and we listened. This latest innovation is a result of agencies wanting to innovate and bolster service while remaining concerned about cannibalization of existing fixed route networks,” said James Cox, CEO of TRC. “Transit Protect is a game changer for public transit agencies, and puts them in full control of managing rider demand and behavior across all modes in a network.”

Zone restrictions can be set for geographic service areas or specific times of day, depending on operator preferences. This allows operators to set when and where on-demand service will be available to riders. 

“We developed Transit Protect as a direct response to customer demand for balancing transit modes offered to riders without compromising existing ridership,” said Niko Rekhviashvili, director of Product Management at TRC. “This is an industry-leading feature that puts transit first – again demonstrating that TRC is truly built for transit.”