U.S. DOT moves up ‘Best Places to Work for’ list
Department enjoyed one of the greatest ranking improvements in the Partnership for Public Service’s Best Places to Work in the Federal Government index among large agencies, with a 15.8 percent increase over 2009, placing 26 out of 32 in the 2010 survey.
On Wednesday, U.S. Transportation Secretary Ray LaHood applauded the Department of Transportation’s (DOT) significant rise in the Partnership for Public Service’s Best Places to Work in the Federal Government rankings.
The DOT enjoyed one of the greatest improvements in the index among the large agencies with a 15.8 percent increase over 2009, placing 26 out of 32 in the 2010 survey. The results follow a year in which Secretary LaHood initiated a series of town hall meetings with employees across the country to hear their concerns and begin to turn the Department’s rankings around.
“We are committed to our employees and to creating a workplace where they are valued and feel good about coming to work every day,” said Secretary LaHood. “DOT employees are some of the most professional people I’ve met during my time in public service. We aspire to be the top choice for people seeking a rewarding career in transportation.”
Secretary LaHood led the effort to improve upon the Department’s 2009 ranking by focusing on the competencies of first-line supervisors in the areas of effective leadership, empowerment, employee engagement and ethics. Further, an employee satisfaction goal was included in all Senior Executive Service (SES) performance plans.
In addition to holding town hall meetings with employees, Secretary LaHood also asked his agency administrators to meet regularly with employees; focus on leadership development and internal communications; and to create tailored action plans, which included measurable benchmarks for their agencies.
The DOT also saw its highest response rate ever, with 67 percent of its employees taking the survey. The federal government’s overall response rate was 52.2 percent.
The Partnership for Public Service is a nonprofit, nonpartisan organization that works to revitalize the federal workforce by inspiring a new generation to serve and by transforming the way government works. The Best Places to Work rankings can be accessed here.
More Bus

LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement
The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.
Read More →
PSTA Modernizes Workforce Management with Digital Bidding System
The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.
Read More →
Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion
Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.
Read More →
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →
DART Taps Nathaniel P. Ford Sr. as Next President/CEO
Since 2012, Ford has served as the CEO of the Jacksonville Transportation Authority
Read More →