U.S. DOT moves up ‘Best Places to Work for’ list
Department enjoyed one of the greatest ranking improvements in the Partnership for Public Service’s Best Places to Work in the Federal Government index among large agencies, with a 15.8 percent increase over 2009, placing 26 out of 32 in the 2010 survey.
On Wednesday, U.S. Transportation Secretary Ray LaHood applauded the Department of Transportation’s (DOT) significant rise in the Partnership for Public Service’s Best Places to Work in the Federal Government rankings.
The DOT enjoyed one of the greatest improvements in the index among the large agencies with a 15.8 percent increase over 2009, placing 26 out of 32 in the 2010 survey. The results follow a year in which Secretary LaHood initiated a series of town hall meetings with employees across the country to hear their concerns and begin to turn the Department’s rankings around.
“We are committed to our employees and to creating a workplace where they are valued and feel good about coming to work every day,” said Secretary LaHood. “DOT employees are some of the most professional people I’ve met during my time in public service. We aspire to be the top choice for people seeking a rewarding career in transportation.”
Secretary LaHood led the effort to improve upon the Department’s 2009 ranking by focusing on the competencies of first-line supervisors in the areas of effective leadership, empowerment, employee engagement and ethics. Further, an employee satisfaction goal was included in all Senior Executive Service (SES) performance plans.
In addition to holding town hall meetings with employees, Secretary LaHood also asked his agency administrators to meet regularly with employees; focus on leadership development and internal communications; and to create tailored action plans, which included measurable benchmarks for their agencies.
The DOT also saw its highest response rate ever, with 67 percent of its employees taking the survey. The federal government’s overall response rate was 52.2 percent.
The Partnership for Public Service is a nonprofit, nonpartisan organization that works to revitalize the federal workforce by inspiring a new generation to serve and by transforming the way government works. The Best Places to Work rankings can be accessed here.
More Bus

Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve
LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
People Movement: Holly Arnold Joins Transdev and More
In this edition, we also cover recent appointments and announcements at Pace, CamTran, MCI, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
The High Cost of Transit Buses: Industry Leaders Look to Procurement Reform
Transit leaders and policymakers examine how standardized bus designs, streamlined procurement, and predictable funding could help agencies stretch budgets and deliver better service.
Read More →
The Business Voice Behind Public Transportation
As chair of APTA’s Business Members Board of Governors, Ray Melleady explains how more than 850 business members are partnering with transit agencies to advance funding, innovation, and industry-wide collaboration.
Read More →From Surviving to Thriving: Building Stronger Transportation Organizations
Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.
Read More →
Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability
The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.
Read More →
LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement
The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.
Read More →
PSTA Modernizes Workforce Management with Digital Bidding System
The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.
Read More →
Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion
Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.
Read More →