Rail

Clever Devices to replace Metra tracking, announcement systems

Posted on December 13, 2018

The contract also calls for a test on 11 Metra cars of an automatic passenger counting system that uses cameras in the entrances.
Metra
The contract also calls for a test on 11 Metra cars of an automatic passenger counting system that uses cameras in the entrances.
Metra

Chicago’s Metra Board of Directors approved a $26.7 million contract to replace its antiquated GPS tracking and passenger announcement system with a state-of-the-art system that will also include a test of automatic passenger counting technology.

The contract was awarded to Clever Devices Ltd.

“This new system promises to be a major upgrade to the passenger experience,” said Metra CEO/Executive Director Jim Derwinski. “It will enable us to do a better job of tracking trains and conveying timely, accurate information to our customers, and it will address some of the common sources of complaints about our communication efforts.”

The new system will carry out a variety of tasks that are now handled by two separate systems, one that was installed in 2006 and the other in 2010.

  • The system will be used to track train movement, report a train’s adherence to the schedule, make onboard and platform announcements, send digital information to onboard and platform signs, and communicate operational changes and alerts to customers.
  • It will entail a new communication network with a complete replacement of all hardware, including computers, GPS units, modems, and other components that are no longer supported or past their useful life or capacity.

Because the current system’s GPS units are failing, roughly 20% to 30% of Metra’s current trains do not track. If trains aren’t tracking, they do not trip automated platform announcements and do not appear in Metra’s tracker or GTFS feed, preventing Metra workers from providing real-time updates. Glitches in the system also sometimes result in incomplete, unintelligible, or repetitive announcements. All of those issues are frustrating to customers.

The contract also calls for a test on 11 cars of an automatic passenger counting system that uses cameras in the entrances. If the test is successful, Metra would have to decide whether it wanted to expand the system to replace or supplement its current manual counting of riders at stations.

View comments or post a comment on this story. (0 Comments)

More News

New Metra railcar RFP allows for alternative designs

Proposals will be due in August and Metra hopes to finalize a deal by the end of the year for at least 200 new cars.

Sonoma-Marin rail system carries 100,000th bicyclist

Since opening its doors in 2017, SMART passengers have included bicyclists who use their bikes to get to and from stations on a regular basis.

Alstom opens online marketplace for mobility sector

StationOne connects professionals in the railway industry and is designed as an efficient way to both promote and access the broadest possible range of products and services.

LAX breaks ground on automated people mover

Once completed in 2023, the APM will connect with L.A. Metro's light rail system.

MBTA opens $17M rail station on schedule, on budget

The Blue Hill Avenue Station marks the completion of the Fairmount Commuter Rail Line.

See More News

Post a Comment

Post Comment

Comments (0)

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

LCT Magazine

Global Resource For Limousine and Bus Transportation