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The app, named QualiT, allows individuals to anonymously share feedback with the T. The service is similar to ones provided on Uber and Lyft transportation systems, and provides crowd-sourced data to help improve service.
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McCarthy comes to Keolis from the Southern California Regional Rail Authority, where he served as deputy chief operating officer managing the 512-mile commuter railroad serving the Los Angeles metropolitan area.
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Provides a behind-the-scenes view of the central hub of Boston's mass transit system.
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Keolis, which has operated the commuter rail since 2014, said it conducted a first-of-its-kind study to examine the system’s “long-standing” problem of riders either not paying or using sometimes elaborate ways to not pay full price on trains.
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BART GM Crunican and former MassDOT and MBTA board member Liz Levin, were joined by former U.S. DOT Secretary Mary Peters and former Houston Metro CEO Shirley DeLibero to discuss how they advanced in the transportation industry, despite great personal and professional obstacles.
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The proposal comes after major commuter rail delays Sunday due to problems with the Amtrak-owned signals near South Station. The same system also failed two months ago, causing daylong disruptions.
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The smartphones are programmed with apps specially designed by Keolis with data on schedules, on-time performance and service disruptions.
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On social media, riders roundly complained about the “Pay your fare, it’s only fair” message, which played stop after stop at a higher volume than other messages played on the trolleys.
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Goal of replacement work on the Framingham-Worcester line is to end heat-related speed restrictions.
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The accident was under investigation by local and state police, as well as Amtrak and MBTA Transit police. Foul play wasn't suspected.
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