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Agency is challenged with providing quality customer satisfaction with multiple ridership venues from ADA, Medicare, several workshops and Meal-sites, and the associated costs with its paratransit services throughout the state.
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TransPortal allows riders to plan for a taxi ride — complete with cost estimate — and use bus, rail, or paratransit, where available, to reach their final destination. The portal’s software then determines the possibilities and modes of transportation needed in the trip
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The fares for the wheelchair-accessible vehicles are similar to those for the company's existing car service, starting at $12. The Philadelphia Parking Authority, which regulates taxis in the city, says the agency is working to add 45 new wheelchair-accessible cabs this year.
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Sixty-six percent of operators cited an increase in rides delivered, with an average of 13% reported. More than one-half tap travel training programs to help alleviate demand on fixed-route, while only 16% use taxis to supplement fleets.
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Switching from one operator to three new companies is expected to cost $184 million. But the county is banking that the investment in hiring more help will correct late bus pickups and other service problems that triggered a flood of rider complaints, according to the report.
Read More →Rodrigue Macharie, was driving a Sarasota County Area Transit paratransit bus when police say he drove his bus to North Tamiami Trail and flagged down who he thought was a prostitute, but was an undercover police officer, according to the report.
Read More →Prior to the promotion, Ken Westbrook served as president/COO of the transit division, which operates bus, paratransit, and bus rapid transit contracts with city and county transit authorities, universities and airports.
Read More →The newly awarded contract with the Central Connecticut Regional Planning Agency is for four years with total projected contract revenue of over $7 million.
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Nearly two years ago, the MBTA began to require that all applicants for The Ride attend an in-person evaluation, rather than mailing a lengthy application and a doctor’s note. Since the interview requirement began, only 22% of applicants have come from the oldest age brackets.
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The City Council unanimously adopted recommendations that a 22-member transit taskforce put together in the past year. A number of paratransit users and supporters have brought concerns to the task force and the council.
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