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Newsby StaffFebruary 14, 2017

Scientists use smartphones to measure train ride comfort

Information collected by the app would give railway companies instant feedback from passengers about their trains.

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Newsby StaffFebruary 9, 2017

Proterra names Horton to CCO post

Will lead the end-to-end customer lifecycle as Proterra triples production and initiates large-scale deployments across North America.

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Newsby StaffJanuary 30, 2017

Md. MTA agrees to improve paratransit service in settlement

The agency will hire consultants to review the service and adopt quality-assurance measures for program elegibility and processing applications quicker.

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Newsby StaffDecember 5, 2016

Luminator introduces 'Get Real' repair service program

While a basic repair service program was in place, Luminator has restructured and formalized the program to improve service and market competitiveness.

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Newsby StaffNovember 30, 2016

Metrolinx launches Twitter service for all 7 GO Transit rail lines

While the new Twitter accounts will focus on specific delays for each train line, commuters will still have to check the main @GOTransit account for messages affecting the entire system, such as a snow alert or severe weather warnings. 

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ArticlesNovember 23, 2016

Anatomy of a Rail System Shutdown, Reconstruction

In order for scheduled repairs to take place when subway ridership was at its lowest all year, the Maryland Transit Administration undertook an unprecedented plan to shut down the central core of the 33-year-old subway system for 21 days.

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Newsby StaffNovember 22, 2016

Running public transportation using the Swiss watch approach

Transportation agencies get too focused on vehicle types and moving trains and forget that the customer just wants to get where they want to go, easily, consistently, and quickly, an expert says.

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Newsby StaffOctober 20, 2016

Caltrain begins courtesy campaign via social media

The campaign, called “Caltrain Manners,” is the result of a recent online survey, where passengers were asked what annoyed them most about their fellow riders. Caltrain tallied the results to determine the three worst passenger gaffes.

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Newsby StaffOctober 12, 2016

Amtrak upgrades Penn Station NY with new passenger info displays

The new PIDS communicates train status, origin and destination stations, boarding gate and other information and features bright, new LCD displays which are easier to read and synchronize audio and visual messaging in the station.

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Newsby StaffOctober 6, 2016

NJ Transit adding trains to ease overcrowding following Hoboken crash

Officials said they will monitor overcrowding on the Main, Bergen, Port Jervis, and Pascack Valley lines and will deploy "additional capacity, when available, in selected areas" to relieve overcrowding.

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