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We have long believed the industry should have an answer as to which community has focused on delivering the highest level of customer experience.
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Beginning Nov. 15, Seattle’s Sound Transit Fare Ambassadors will issue violations to passengers found to be riding repeatedly without proof of payment.
Read More →The subway recorded 2,744,462 paid rides on Saturday, October 28, the highest weekend day total since 2020.
Read More →MARTA has renewed its focus on Service, Experience, and Expansion, or SEE, and customers will see how user-friendly the new fare system is, allowing multiple methods of payment.
Read More →At the forefront is INIT's Intermodal Transport Control System, MOBILE-ITCS nextGen, now available as a cloud-native application, meeting the evolving demands of modern fleet management.
Read More →After working with Genfare to implement a new mobile fare payment system, Alabama's The Wave decided to give some of the same capabilities to its paratransit customers, which increased efficiency and earned them an Innovative Solutions Award for 2023.
Read More →The electric buses will start returning to the mixed fleet of both battery-electric and clean-diesel buses now through November.
Read More →In the realm of transit, connectivity serves as the lifeline between communities and modes of transportation. Yet, there’s a second transformative connectivity concept that deserves attention — the Single Source of Connectivity.
Read More →The LIFE program helps qualifying Los Angeles County residents save money by providing free rides or deeply discounted fares on 13 transit systems across Los Angeles County.
Read More →Now in its ninth year, the Innovative Solutions Awards honors bus operations and their supplier partners for successful partnerships that positively impacted them. This year's crop also expanded to include passenger rail operations and their supplier partners who have done the same.
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