MENU
SEARCH
CEO, TransPro Consulting
As CEO and founder of TransPro, Mark leads his team in guiding organizations to new levels of performance and financial sustainability through outcomes-based planning, strategic alignment, performance measurement, incentive-based performance evaluations, and customer satisfaction studies.
The notion of agencies being over- or underfunded, I argued, doesn’t hold up. If an agency wants to turn up the heat — to grow beyond the status quo — it must demonstrate measurable value.
Read More →
Some agencies might suggest they are funded in the public transportation space. Some complain that they are funded too little. I have never heard a public transportation executive proclaim that they are funded too much. And if no public agencies are funded too much, then, by definition, none are funded too little. To steal from Goldilocks’ thinking, they are all funded just right.
Read More →
Why it's time for public transit agencies to shift focus from the size of their budgets to how effectively those funds drive service on the street.
Read More →
Much is being said and written about the uncertainty in Washington, DC. What we know to be certain is that yesteryear’s argument of “give us more money and we will make it better” will unlikely carry the day.
Read More →
The public transportation industry is now one month into a new Administration. If there is a singular theme to what the nation has experienced — it is that performance matters.
Read More →
President Kennedy rallied the nation around his vision to lead the Russians in his words "to send a man to the moon, and back safely by the end of the decade."
Read More →
Since the 1950’s, the transit industry has focused solely on the "more" portion of that sentence.
Read More →
High-performing public sector agencies exhibit key similarities with their private sector counterparts.
Read More →
The transit industry has both embraced and allowed the singular definition of value to be that of ridership. Ridership goes up somehow the industry did something great.
Read More →
As we approach July 1, many public sector organizations across the country have fiscal years that begin at the midpoint of the year. To that point, many public sector executives believe that "adopting the budget" is the single critical event of their year.
Read More →
