METRO Magazine Logo
MenuMENU
SearchSEARCH

Sound Transit to Launch New Fare Compliance Program

Beginning Nov. 15, Seattle’s Sound Transit Fare Ambassadors will issue violations to passengers found to be riding repeatedly without proof of payment.

November 1, 2023
Sound Transit to Launch New Fare Compliance Program

Sound Transit’s new approach to fare compliance was developed in partnership with communities disproportionately impacted by the effects of fare nonpayment.

Photo: Sound Transit

2 min to read


Beginning Nov. 15, Seattle’s Sound Transit Fare Ambassadors will issue violations to passengers found to be riding repeatedly without proof of payment. Fare Ambassadors will continue to inform people about how to sign up for reduced fare programs and provide passenger service.

Sound Transit relies on fare revenue to operate its services. Sound Transit’s board approved the updated fare compliance policy last year. Under the updated policy, passengers without proof of payment will receive two warnings in a 12-month period. Warnings issued to passengers before Nov. 15 will be removed. All passengers will start with zero warnings.

Ad Loading...

Sound Transit Fine System

On the third and fourth interactions without proof of payment, passengers will be issued violations that can be resolved with Sound Transit through non-monetary options, such as an online class or engagement activity, or with a $50 fine for the third violation, and a $75 fine for the fourth.

Repeat non-payment, which is five or more instances of riding without proof of payment in a 12-month period, will result in a civil infraction, which may be referred to the district court.

Passengers found riding without proof of payment must provide some form of identification for tracking purposes. ID can include:

  • Valid state-issued identification card or driver’s license.

  • Valid military identification.

  • Valid passport or passport card.

  • Tribal enrollment card.

  • Current school or employment identification card that displays the full name

  • Library card.

  • Utility bill, paystub, bank statement, government check, or government document displaying full name and current address.

  • Hunting or fishing license.

  • Medicare, Medicaid, or health insurance card.

Passengers who do not provide valid ID will be asked to exit the train at the next station. Refusal to do so will result in a referral to security. The agency stated it is committed to seeking non-punitive solutions and will continue to refine its programs to prioritize assistance and education.

Ad Loading...

Additional procedures are currently under development, including direct referrals to social service teams and photo documentation for those without a valid fare and ID. These procedures are not final, however, and will be launched with more information at a future date.

Continuing Partnerships

Sound Transit’s new approach to fare compliance was developed in partnership with communities disproportionately impacted by the effects of fare nonpayment. The agency will continue to track the performance of the program to ensure it meets equity goals and inspection targets.

In conjunction with the updated fare compliance policy, Sound Transit has implemented several programs to ensure everyone has access to fare. Sound Transit reduced ORCA LIFT fares for low-income passengers, continued its partnership with King County Metro to provide subsidized annual passes for qualified passengers, and made fares free for youth 18 and younger.

More Security and Safety

Security and Safetyby StaffJune 16, 2026

DOT: Brightline Corridor Incidents Fall 30% Following Federal Safety Upgrades

Safety improvements funded through a $25 million federal investment are credited with reducing trespassing and train-vehicle collisions along the Brightline Florida corridor.

Read More →
LA Metro rail line.

LA Metro Sworn Officer Recruitment Draws 950 Applications on First Day

The California agency moves safety into its next phase, recruiting officers to help shape a transit-focused, community-centered force.

Read More →
FTA Family-Friendly dashboard
Security and Safetyby StaffJune 8, 2026

FTA Plans Family-Friendly Transit Scorecard for Agencies Nationwide

The family-friendly transit dashboard is part of a broader effort by the FTA and U.S. Department of Transportation to increase transparency, accountability, and service quality across the nation's public transportation systems, said officials.

Read More →
Ad Loading...
Houston METRO substation
Security and Safetyby StaffJune 5, 2026

New Public Safety Hub Opens in Downtown Houston

The substation strengthens METRO Police presence in an area where transit activity, pedestrian movement, and visitor flow converge.

Read More →
SamTrans planning for ballot measure
Managementby StaffJune 4, 2026

SamTrans Sets Priorities for Potential Connect Bay Area Revenue

The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.

Read More →
Riders in MARTA bus station
Security and Safetyby StaffJune 4, 2026

Federal Transit Officials Launch MARTA Safety Probe

FTA has given MARTA 15 days to provide records on crime prevention, fare evasion enforcement, and security funding as part of a broader safety investigation.

Read More →
Ad Loading...
Security and Safetyby StaffJune 1, 2026

Strategic Safety Measures at CATS Lead to Drop in Transit Crime

Under the leadership of the CATS Chief Safety and Security Officer, the organization has marked a pivotal transformation.

Read More →
Managementby StaffJune 1, 2026

Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin

Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.

Read More →
Image of two Los Angeles Metro employees speaking to a person in a wheelchair. Text reads: "Transit Safety Through Care-Based Strategies."
Security and Safetyby Elora HaynesJune 1, 2026

How Transit Agencies Are Evolving Enforcement-Only Models With Care-Based Safety Strategies

Transit agencies are redefining safety with care-based response models. See how leaders are improving trust and operations.

Read More →
Ad Loading...
frontrunner bus image
SponsoredJune 1, 2026

Low-Floor vs. High-Floor Cutaway vs. Modified Van: How 3 Accessible Minibus Designs Compare

As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.

Read More →