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Mark Aesch, CEO/Founder of TransPro Consulting, joins METRO’s Executive Editor Alex Roman to discuss how to think differently about transit, moving away from the ridership question, his Rays The Mark Foundation, and much more.
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We have long believed the industry should have an answer as to which community has focused on delivering the highest level of customer experience.
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TransPro Consulting and METRO have collaborated once again to build on that foundation of executive curiosity to provide greater frequency and establish a new form of correspondence: a monthly column.
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First connecting as transit CEOs in upstate New York, Ray Melleady and Mark Aesch have formed a foundation to help those in the transit industry that need it the most.
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