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Way Ahead is a proactive response to growing ridership, changing demographics, and the evolving needs of customers.
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Chairman/CEO Thomas F. Prendergast announced he is creating the position of chief safety officer, a new senior management post reporting directly to the chairman/CEO, to ensure safety is a top priority throughout all MTA operations.
Read More →Customer feedback has been central to help the MTA focus on the right areas to improve the overall customer experience as it continues to welcome back riders to the transit system.
Read More →Proposed investment is by far the highest in the MTA's history, increasing spending on infrastructure by 70% over current levels.
Read More →The approved plan increased fares and tolls over the next two years by 4% — or less than 2%, annually, and less than the rate of inflation.
Read More →Will include the installation of electronic tolling devices on the perimeter of the Central Business District.
Read More →The MTA is ahead of schedule toward identifying $500 million in savings annually beginning in 2025.
Read More →Additional personnel and security equipment will be deployed by state agencies, including rapid radiation response trucks, bomb-detecting canines, an increased heavily armed presence, enhanced surveillance, and rapid response vehicles at all high-profile locations.
Read More →Financial institutions have predicted without federal government relief aid, the industry could see more than 40% of the 3,000 businesses permanently shut down.
Read More →The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.
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