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The impact of the pandemic has not only created an urgent need to regain ridership, it has also presented a new opportunity: to rethink the passenger experience and the role of mass transit in promoting the health and well-being of our communities.
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The new streetcar order will be used to meet Toronto’s ridership demands and growth needs.
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The adverse effects of COVID-19 on transit ridership have been felt across the country. Yet, as recovery is underway, BRT ridership is rebounding, and in many instances, rebounding faster than other modes.
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According to the agency's 2020 Transit Service Performance Review, annual system-wide boardings were down 52% when compared to 2019.
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Seating estimates featured on the new online tool are based on ridership data that the agency collects from a mix of sources, including Automatic Passenger Counting systems and assessments by SEPTA personnel and traffic checkers.
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Mask usage in the system remains high, with more than 98% of customers wearing a mask when riding mass transit.
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A reported 2,009,025 trips were recorded on the subway on April 8, the first time that more than two million trips were taken on the subway since the onset of the COVID-19 pandemic in New York City.
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Alongside discussions around safety measures, such as limiting or staggering ridership to better enable physical distancing, mandatory mask wearing, and the introduction of rules and changes enabling safe increases in system capacity, agencies have been accelerating operational changes that were already being examined pre-pandemic.
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With increased collaboration among the St. Louis Regional Freightway, Metro Transit, and Madison County Transit the region sees more ridership and economic development, even in the midst of the pandemic.
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Under the multi-year partnership, Hitachi America will design and deliver multi-channel messaging and a mobile-wallet technology for the agency's passengers.
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