METRO Magazine Logo
MenuMENU
SearchSEARCH

WMATA Finds Ridership Trending Up Compared to Forecasts

Through March, ridership has exceeded the initial forecast by 28 million passenger trips as more people chose bus and rail for travel throughout the region.

by Staff
May 9, 2022
WMATA Finds Ridership Trending Up Compared to Forecasts

Metrobus leads the way, accounting for 60% of overall WMATA ridership, compared to about 40% for rail.

Credit:

Larry Levine

2 min to read



Washington Metropolitan Area Transit Authority (WMATA) ridership is outpacing projections through the first three quarters of fiscal year 2022 by nearly 40%, the agency reported.

Through March, ridership has exceeded the initial forecast by 28 million passenger trips as more people chose bus and rail for travel throughout the region. Metrobus leads the way, accounting for 60% of overall WMATA ridership, compared to about 40% for rail.

Ad Loading...

People returning to offices, higher gas prices, the return of large-scale events, and robust tourism are driving the resurgence. Ridership more than doubled as of March. Parking usage has tripled over the same period.

Following a slowdown in ridership recovery during the emergence of Covid variants, WMATA ridership rebounded in March and boosted by businesses resuming in-person work, as well as visitors attending activities and events during cherry blossom season. Average weekday rail ridership peaked Tuesday through Thursday at 230,000 and bus at 280,000.

Ridership continued to trend up in April, reaching as high as 300,000 on Metrobus. During peak times the number of riders continued to climb, showing an uptick in SmartBenefits® usage. SmartBenefits users nearly tripled since January with a pandemic high of 66,000 riders.

“People returning to Metro reduces traffic, combats climate change, and delivers clients, customers and employees to federal workplaces and local businesses,” said GM/CEO Paul J. Wiedefeld. “As the region transitions out of the pandemic and our services continue to improve this summer, we expect more residents and visitors will choose Metro.”

The trend is positive news for the agency’s bottom line, improving the financial outlook for the fiscal year ending June 30. More riders also mean more revenue from advertisers looking to capitalize on WMATA’s increasing customer base. Advertising revenue sold in the system has more than doubled and is $2 million ahead of last year’s budget. Revenue from advertising supports operations.

Ad Loading...

While ridership is expected to remain below pre-Covid numbers as the region’s travel behaviors change, Metrobus has reached 61% of pre-pandemic ridership levels. The positive trends for bus and rail are expected to continue, as the board-approved budget continues more frequent bus service through the next fiscal year and rail frequency improvements are anticipated in late summer with the restoration of the 7000-series railcars to the fleet.

More Management

Managementby StaffMarch 19, 2026

People Movement: The Latest from TARTA, STV, and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A BART railcar
Managementby StaffMarch 19, 2026

BART Monetizes Empty Parking With New Online Leasing Tool

BART began offering select parking lots to non-BART riders to generate new revenue to help address its FY27 $376M operating budget deficit brought on by remote work.

Read More →
MTA Chair & CEO Janno Lieber sits with a customer service employee and takes calls.
Managementby Elora HaynesMarch 19, 2026

Transit Agencies Nationwide Celebrate 2026 National Transit Employee Appreciation Day

Agencies across the U.S. honored transit workers on March 18, recognizing the essential roles they play in keeping communities moving daily.

Read More →
Ad Loading...
Cover for METROspectives with Inez Evans Benson
ManagementMarch 18, 2026

Inez Evans-Benson on Leadership and the Future of Transportation

Drawing on decades of industry experience, Evans-Benson offered insights into the differences between the two, along with tips for better customer engagement and more.

Read More →
An RTC of Washoe County bus driving down Virginia Street.
Managementby StaffMarch 18, 2026

Keolis Lands 3 Contract Renewals

The renewals include continued operations at Fort Lauderdale-Hollywood International Airport in Florida; the PRTC in Virginia; and RTC Washoe in Nevada.  

Read More →
A MARTA employee using the new Better Breeze fare ticket machines.
Managementby StaffMarch 17, 2026

MARTA’s New 'Better Breeze' Fare System Nears Launch

The new system introduces tap-to-pay, touchscreen kiosks, and updated Breeze cards, with both old and new systems running through May.

Read More →
Ad Loading...
A wide angle view of two MTA buses with three people walking between them.
Managementby StaffMarch 16, 2026

Proposed Auto Insurance Reform Would Save New York’s MTA Millions Annually

The governor’s proposed auto insurance reforms could save the agency $48 million annually by limiting payouts in crashes where buses are not primarily at fault.

Read More →
paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
Cover photo for METROspectives with The Bus Coalition
Busby Alex RomanMarch 13, 2026

Inside The Bus Coalition’s Push for Stronger Federal Transit Investment

In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.

Read More →
Ad Loading...
Amanda Wanke
Managementby StaffMarch 13, 2026

Des Moines DART CEO Joins Minneapolis Metro Transit

Amanda Wanke, who has worked at DART for 10 years, including the past 2½ years as CEO, will join Metro Transit as deputy chief operating officer, operations administration.

Read More →