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Harold Ingram was working on the Red Line. Initial reports show leaking hydraulic fluid from an underground vehicle was ignited by welding equipment, causing an explosion and fire. Two Metro employees were in stable condition and suffered serious back-related injuries.
Read More →The contract contains a firm order for 85 BRT-styled diesel-electric hybrid 42-foot buses and options of up to 498 42-foot BRT-styled diesel-electric hybrid or CNG buses, and up to 71 (142 EUs) 60-foot diesel-electric hybrid buses over a five-year contract period.
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In a Washington Post op-ed piece, GM Richard Sarles wrote that since the system went into service, maintenance has been delayed at the expense of service.
Read More →Bus and rail service information will move off of agency's main Twitter account into two separate feeds with service information from Metro's operations control centers via the MetroAlerts system.
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Pilot program designed to enhance safety by increasing the opportunity for employee reporting of incidents or situations that have the potential for more serious consequences.
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The contracts provide a new approach for determining when a paratransit vehicle is “late," as the contractor managing the scheduling and dispatching functions will share performance incentives and disincentives with the contractors delivering the service to customers.
Read More →David Kubicek, who was instrumental in improving safety on the Metrorail, will leave the Washington Metropolitan Area Transportation Authority on March 18. It is not clear what he plans to do next.
Read More →Ninety-one percent of train stops occurred on time, a 1% improvement over 2011, and the rail system made a 13% improvement in reliability over last year. Additionally, Metro has been able to put into service an average of 23 more cars each morning in 2012 compared to 2011, reducing crowding.
Read More →The National Safety Council recognized Richard R. Sarles as one of its 2013 CEOs Who “Get It,” its annual recognition of business leaders who demonstrate world-class safety.
Read More →The Voice of the Customer report surveyed rail and bus riders about customer satisfaction, reliability, safety, cleanliness and customer service. 87% of bus and 86% of rail riders rated high satisfaction with security. 79% of bus and rail riders reported a high likelihood to recommend Metro to a friend.
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