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Pulsar’s scope of work for Metra will include a customer segmentation study, market research, branding services, development of a strategic marketing plan and assistance implementing the plan.
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Effective immediately, onboard personnel who see anyone attempting to board a Metra train with a hoverboard in their possession will require that person to exit the train.
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To further enhance the agency’s customer connectivity options, Metra will also be installing free Wi-Fi in the waiting areas of downtown stations within 45 days, and it recently announced plans to test Wi-Fi on 11 cars systemwide before January 2016.
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While 29% of U.S. systems are targeting to complete installation by the deadline, potential fines of up to $25,000 a day could await those that don’t comply if an extension isn’t passed.
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Charging stations at Millennium Station were installed last week and four stations are expected to be complete by September. Metra also anticipates installing charging stations in the coming months in its ticketing area at Chicago Union Station.
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According to the FRA, which has promoted the adoption of the system by a handful of railroads so far, the system complements existing safety programs, builds a positive safety culture, creates an early warning system, focuses on problems instead of people, provides an incentive for learning from errors and targets the root cause of an issue, not the symptom.
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The costs include $652,363 to be paid to Alex Clifford in salary, accrued time off, medical insurance, relocation expenses and attorneys’ fees, and $662,494 that was paid to outside attorneys to defend Metra and assist with investigations relating to the matter.
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Will focus on the commuter rail's program of operational tests and inspections for all its operating crews, with special emphasis on training, qualification and testing of locomotive engineers.
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The new "Customize Your Commute" program will allow riders to individually choose when to receive email service alerts and give them the option to sign up for a variety of other emails about specialized topics.
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