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The TTC’s campaign comes as a new internal audit report shows fare evasion at an all-time high.
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In the joint submission, the transit agencies outline significant challenges they face due to aging infrastructure, an outdated funding model that relies on regressive sources such as transit fares and property taxes, and the exceptional ridership growth forecasted for the coming decades.
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Last September, the TTC announced it would vastly enhance the visible presence of staff throughout the system, by hiring 130 customer service agents and 30 supervisors at key subway stations, as well as on the bus and streetcar networks.
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The $2.6 billion combined operating budgets for both conventional and Wheel-Trans paratransit services and represents a 7.5% increase over the approved 2023 budget.
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Starting Sun., Oct. 8, the TTC will be increasing service on 14 bus routes and improving on-time reliability on a further 11 routes.
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Initiatives intended to improve community safety and wellbeing on the transit system continue to progress and are ongoing.
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New schedules on some routes will improve reliability along busy corridors, add seasonal service to key city attractions, better align capacity with ridership demand, and accommodate construction across the city.
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With this procurement, one-third of the TTC’s bus fleet will be made up of low or zero-emissions buses by mid-2024.
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The budget also recommends a 10-cent fare increase on single cash and PRESTO rides.
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Eligible employees whose employment was terminated as a result of the policy will be offered the opportunity to be reinstated by the TTC. They will not be eligible for back pay but their seniority will be preserved.
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