
The projects will include additional diversions of weekend service on all rapid transit lines and several commuter rail lines.
Read More →
Learn how rail network is using technology and social media to engage with the public and improve the BART experience.
Read More →
From making trip planning easier for its customers to tying operations together as one, the company relies on tech and enhancing the customer experience.
Read More →
Overcome these barriers when transitioning from a traditional, business-objective approach to a customer-driven strategy.
Read More →
Service is now available for the entire length of the Green Line and most of the Yellow Line.
Read More →
The company will be responsible for operations, maintenance, reservations, customer service, and rider eligibility certification within the LIFT system.
Read More →
Prior to joining the MBTA last year, Levy served as chief marking officer for the Massachusetts Port Authority, where she headed up a 10-person department at the $800 million agency.
Read More →
Invites vendors with specific expertise in four major categories including, police/safety, and construction/development, to submit bids.
Read More →
Programs help build confidence and independence, and improve access to the community, and health and wellness opportunities.
Read More →
As part of the "Baby on Board!" pilot program, the free buttons are available through a variety of channels, including online ordering.
Read More →