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The authority has conducted its quarterly Customer Satisfaction Survey since 2023, requesting feedback from riders on safety, cleanliness, reliability, and other key performance indicators.
Read More →The high-capacity zero-emission buses were celebrated at Driving Hawai‘i Forward, a landmark event at Honolulu Harbor’s Pier 29, which brought together all four counties to showcase the statewide commitment to safe, efficient, and dependable public transportation.
Read More →New language pins help TransLink staff assist riders in 40+ languages, improving accessibility across the transit system.
Read More →New electric buses, pilot route expansions, and paratransit reforms signal Pace’s push for sustainable, inclusive transit.
Read More →He joined MARTA in July 2019 as Chief of Bus Operations and Urban Planning, advanced to Deputy General Manager of Operations in 2021, and was named GM/CEO in January 2022.
Read More →Both projects reflect a growing effort to modernize transit systems for enhanced accessibility, improved safety, and long-term resilience.
Read More →The new optional hydrogen four-tank module significantly extends vehicle and operational flexibility, adding 17.5 additional kilograms of onboard fuel capacity.
Read More →Planned improvements along First Avenue South aim to ease bus merging delays, enhance safety, and keep buses moving in traffic lanes.
Read More →Amid a historic capital program focused on state-of-good-repair investments, subway safety also improved, with major crimes down 3.2% year-over-year and nearly 10% below 2019 levels.
Read More →The move enhances the operation's customer experience, reinforcing the company’s leadership in providing affordable, convenient, and modern travel solutions.
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