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METRO’s Executive Editor Alex Roman had a chance to talk to MV’s Chief Customer Success Officer Gary Coles about the company’s 50th anniversary and much more.
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In this product roundup, METRO highlights transit software platforms designed to optimize scheduling; harness actionable data; and support flexible, on-demand operations.
Read More →The expanded service builds on Pace’s growing On Demand network and is intended to improve access to destinations such as medical appointments, schools, shopping, employment centers and connections to the regional transit system.
Read More →Secretary Sean Duffy outlined the infrastructure agenda, signed the Texas deal, and urged states to accelerate project delivery under NEPA.
Read More →The design guides are intended to make it easier for riders to identify information and use transit by delivering clear, predictable, and consistent information across service areas and county lines.
Read More →The agency received a Net Promoter Score (NPS) of 72 in the July 2024 survey and a customer satisfaction score of 82% in the November 2024 survey — the highest scores awarded to any transportation agency nationwide in each category.
Read More →The budget covers July 1, 2026, through June 30, 2027, a period when pandemic emergency funds run out, the District faces a structural deficit of $375 million, and a regional transit funding measure may appear on the November ballot.
Read More →The online dashboard transforms National Transit Database information into a public-facing resource that allows users to compare transit agencies on key operational and safety metrics.
Read More →The accomplishment marks a first for transit agencies in California, making MTS and NCTD the earliest adopters in the state to reach this level of contactless payment usage.
Read More →Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
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