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Transit Dispatchesby Heather RedfernSeptember 23, 2015

A (Ticket) Leap of Faith for Papal Rail Passes

Typically, when riding the rails in the Philadelphia region, Southeastern Pennsylvania Transportation Authority customers can purchase daily, weekly or monthly passes — even onboard tickets — for their journeys. But the weekend of Sept. 26 to 27 will be far from a typical weekend in Philadelphia — Pope Francis will be in town, along with an estimated 1.5 to two million people attending public events along the city’s Benjamin Franklin Parkway.

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Transit Dispatchesby Heather RedfernAugust 26, 2015

The Fight to Reduce Bus Operator Assaults

Transit authority operators nationwide have been victims of sometimes brutally violent acts, but in Philadelphia, the Southeastern Pennsylvania Transportation Authority has had a decrease in bus operator assaults by almost 60% since 2011. How did they do that?

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Newsby StaffAugust 20, 2015

SEPTA GM Casey announces retirement

Joseph M. Casey, who has led the Authority since 2008, has been with SEPTA for a total of 34 years of distinguished service in a number of roles, including serving as the CFO and Treasurer.

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Transit Dispatchesby Heather RedfernJuly 22, 2015

Challenges of Positive Train Control Implementation

While PTC may have just recently entered the consciousness of the public at-large, it has been an issue for freight and commuter rail systems since Congress passed the Rail Safety Improvement Act (RSIA) (P.L. 110-432) in 2008 following the collision between a Metrolink commuter train and a Union Pacific freight train in Los Angeles. Since that time, rail organizations have been working toward meeting the federally-mandated PTC implementation deadline of December 31, 2015. With less than six months to go, several commuter rail systems have said that, not only will they not meet the deadline, they will need several more years before having full PTC implementation on their trains.

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Catenary Replacement Plan Leads to 150 Miles of Success

The Southeastern Pennsylvania Transportation Authority’s Regional (commuter) Rail system was inherited from the Pennsylvania and Reading Railroads and the infrastructure in many sections of the system has been serving the Philadelphia area for more than 100 years. Fifteen years ago, overhead catenary system (OCS) failures were a common occurrence on SEPTA Regional Rail, a result of fatigue cracks and wear. The all too common OCS failures were frustrating for SEPTA customers who occasionally found it difficult to depend on train service for their travels and for SEPTA, whose crews were constantly working to repair and maintain the system.

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Transit Dispatchesby Heather RedfernMarch 24, 2015

Therapy Dogs are 'Well-Prepared' Passengers on Transit

Seeing a canine passenger on mass transit is not uncommon, but the reasons why a dog might catch the train or hop a bus are varied (remember Eclipse, the Seattle Lab mix that uses the bus, often on her own, to get to the dog park?). Most public transit pooches are working —as K-9 officers or service animals. In the Philadelphia region, other animals — in approved carriers only—are permitted to ride the Southeastern Pennsylvania Transportation Authority’s buses, trains and trolleys. However, a new pilot program underway by SEPTA allows registered therapy dogs volunteering at two Philadelphia hospitals to use two designated bus routes to travel to their sites.

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Transit Dispatchesby Heather RedfernJanuary 26, 2015

Tapping Transit Hubs as Inspirational Art Spaces

Around the world, artwork of all forms adorns transportation centers, stations and bus shelters. While many of these statues, paintings, mosaics and sculptures are permanently installed as part of a station’s architecture, transportation organizations can use their spaces for art exhibitions that not only make transit hubs more aesthetically pleasing for commuters, but also inspire budding artists. The Southeastern Pennsylvania Transportation Authority (SEPTA) recently partnered with two organizations to showcase the artistic talent of youth from the Greater Philadelphia region and around the world. 

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Newsby StaffJanuary 22, 2014

SEPTA rider creates app proposing ‘better schedules’

Will Entriken, a software developer, was frustrated by late arrival times. The app provides what he says are more realistic arrival times than the agency’s published schedule.

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Transit Dispatchesby Heather RedfernDecember 20, 2013

A true ‘hub of hope’ for those in need

When the frigid weather makes it too hazardous to stay outside, many homeless seek shelter in train stations, bus depots and other public facilities. SEPTA has partnered with an organization that works to end homelessness to create the "Hub of Hope," which offers a variety of services and housing, especially for those experiencing long-term street homelessness.

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Transit Dispatchesby Heather RedfernAugust 21, 2013

Transit service planning vital to community, ridership growth

SEPTA’s service planners collaborated with developers of a new retail center to ensure that public transportation was incorporated into the site’s plans. Additionally, the agency’s planners worked with the public to add a bus route that provides safer access to a playground.

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