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Strive will collaborate with local community-based organizations to offer a trauma-informed and rider assistance solution.
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The new division brings ambassadors, outreach, and crisis response together to improve safety, coordination, and rider experience systemwide.
Read More →The accident occurred when a Long Island Rail Road train, on track three in multiple track territory, approached a five-member crew of roadway workers in the Queens Interlocking.
Read More →As part of the ongoing process to fix and fortify the system against future catastrophic weather events like Sandy, the agency plans to replace the current emergency booth communication system that provides emergency and security communications between train supervisors and personnel across the subway system.
Read More →In the final stages of testing, the app will offer a menu of security features, including texting for help and summaries of crimes around particular stations. This is the transit police force’s top priority this year, as it struggles with numerous incidents of sexual harassment.
Read More →The move follows significant public support for the Transit Ambassador initiative and sets the stage for Metro to employ ambassadors, previously contracted through third-party vendors directly.
Read More →Early data shows the communication tool has been successful and widely used, making it easier for customers to provide feedback and report issues in real-time.
Read More →The Strategy articulates, for the first time, a set of high-level objectives for cybersecurity and resilience across New York.
Read More →Anthony Gamez was taken into custody on an Orange Line bus after the on-duty bus operator recognized him from photographs displayed on a “wanted” poster distributed earlier in the day.
Read More →San Francisco’s Muni is one of several transit operations using DHS grant monies to bolster its program with the use of video surveillance technology software that analyzes abnormal behavior, and thereby alerting systems to potential security and safety issues.
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