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Transit Dispatchesby Mark R. AeschNovember 14, 2023

The Key to Increasing Customer Satisfaction? Just Listen

We have long believed the industry should have an answer as to which community has focused on delivering the highest level of customer experience.

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Articlesby Alex RomanNovember 13, 2023

CapMetro, Spare Partnership Tests Tech at Next Level

METRO’s Executive Editor Alex Roman spoke to Spare CEO/Co-Founder Kristoffer Vik Hansen and Chad Ballentine, VP, demand response & innovative mobility, at Capital Metro about the new partnership and more.

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Newsby Alex RomanOctober 5, 2023

METRO Launches 2024 Motorcoach Awards Submission Process

We are looking for operators who stand above and beyond both in their service area as well as the industry.

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Newsby Staff and News ReportsSeptember 26, 2023

Fernandez Named LIT's Founders Award Recipient

The award was presented to her after she delivered a keynote speech to 300 registered attendees at LIT’s 2023 Leadership Summit luncheon in Washington, D.C.

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Transit Dispatchesby Jackie Edwards September 5, 2023

Innovation Addresses the Needs of Older Adults, ADA Passengers in Rural Areas

Access to reliable transportation ensures that older adults and people with disabilities living in rural areas are able to get the healthcare they need.

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Newsby Alex RomanJune 16, 2023

Deadline Extended: Apply Now for METRO's 2023 Innovative Solution Awards

Submissions are now being accepted for this year from any type of passenger bus or rail operation and their supplier partner, with the winners set to be featured in METRO's September/October issue.

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Transit Dispatchesby Steven HarrodJune 14, 2023

FOMO is No Way to Plan the Future of Transportation

What if there is a great new technology just around the corner? Should we wait a little longer to see how this new technology develops? How should we manage this risk? Can we ever be certain in our evaluation of large transportation projects?

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ArticlesMay 12, 2023

Equity, Technology Drive Link21’s Public Engagement Campaign

Public engagement is critical to Link21’s success. When projects omit this early engagement, they risk encountering opposition that can slow work and increase costs, as well as creating a project that could harm communities.

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Articlesby Staff and News ReportsMay 5, 2023

California's Santa Maria Transit Focusing on Innovation

METRO spoke to SMRT Transit Manager Gamaliel Anguiano about how the agency is working to build a multimodal transportation system that is more conducive, its quest to go 100% zero emissions, and much more.

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Articlesby Alex RomanOctober 26, 2022

Pace’s Metzger Talks Mobility, Focus on Electric Bus Future

With a career spanning 40 years, Metzger, who was named executive director in March, discusses how exciting it is to take the helm during a time of growth and innovation. She also talks about what Pace is doing to increase its employee pool.

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