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TAP links 24 transit agencies across the Los Angeles region and the mobile app will provide travelers with a range of convenience tools to enhance their daily commute.
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The new account-based system will allow customers a variety of convenient self-service options to manage their account, including via the web and on mobile devices.
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The mobile app will allow Oyster card customers to manage their travel fares and payments, top up their cards, and view their journey history on the go via Android or Apple iOS devices.
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The extended contract period is from Nov. 2019 to Nov. 2024, and is valued at approximately $25 million per year.
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The 15-year contract that will move the three cities from a cash and paper-based ticketing system to a common contactless fare payment system utilizing an account-based back office.
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Supporters say the “farebox recovery ratio” mandate, in place since at least the 1990s, discouraged the state from investing in transit systems to make them more appealing and, in turn, increase revenues.
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In the wake of the increase in New York, where a monthly unlimited pass now costs $121, a new analysis shows the affordability of more than 70 transit systems across the U.S.
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With mobile app and chip-enabled payments trending toward the norm, transit agencies are looking to add those capabilities to their systems to make paying fares simple, while also speeding up boarding times and increasing efficiencies in the process. METRO takes a look at some fare collection upgrade projects around the nation as well as the tech driving those changes.
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This region includes Miami where the EASY Card revenue management system has become a major Cubic project, which recently expanded under a $33 million contract for upgrades to cloud-based services supporting mobile- and open-payment technologies.
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The Transit GO Ticket app pilot project was created under contract by Bytemark, which has similar systems in use in Austin, Texas; Massachusetts DOT; and Atlanta.
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