King County Metro launches mobile ticketing app
The Transit GO Ticket app pilot project was created under contract by Bytemark, which has similar systems in use in Austin, Texas; Massachusetts DOT; and Atlanta.


Seattle’s King County Metro Transit is launching the Puget Sound region’s first-ever mobile ticket app — Transit GO Ticket — allowing riders to buy and redeem transit tickets on their mobile device without needing cash to ride.
Under a six-to-12-month pilot project, tickets can be purchased for use on King County Metro buses, King County Water Taxi, Seattle Streetcar, and Sound Transit’s Link light rail and Sounder trains.
Currently, riders pay cash, purchase tickets, or use an ORCA card to ride transit. Having an app is designed to be more convenient for infrequent transit riders — including visitors, sports fans, or those who would otherwise pay cash.
Riders can simply use the app to purchase a Transit GO Ticket on an Apple, Android, or Windows mobile device and show it to a transit operator, fare collector, or fare inspector.
“Transit GO Tickets are the latest example of innovations that make transit easier for our customers,” said King County Executive Dow Constantine. “We look forward to hearing from the community about mobile tickets as we continue to make sure Metro and Sound Transit offer seamless, efficient service across town and across the region.”
Mobile tickets are the latest milestone in Executive Constantine’s efforts toward greater regional transit integration between King County Metro and Sound Transit. This includes joint regional planning and the bus and rail integration as Sound Transit extended Link light rail to Capitol Hill and UW.
The Transit GO Ticket app pilot project was created under contract by Bytemark, which has similar systems in use in Austin, Texas; New York Waterway; Massachusetts DOT; Atlanta; Toronto; and York. With its partners at Sound Transit, the City of Seattle and King County Marine Division, Metro will evaluate the performance of the app and gather rider feedback through November 2017. The results also will guide further developments of mobile ticketing.
The pilot project is budgeted at approximately $470,000 and 86% of the project is funded by Federal Transit Administration grant.
More Management

COTA Launches First Customer Experience Action Plan to Improve Transit Service
The new plan outlines improvements to service reliability, accessibility, communication, and the overall rider experience across Central Ohio's transit system.
Read More →
LA Metro September Ridership Climbs 3.9%, Led by Rail Growth
The agency recorded more than 27.2 million boardings, with rail ridership increasing 12.4% year over year and the D Line posting the largest gains.
Read More →
Utilimarc Launches SmartReplace to Optimize Fleet Replacement Decisions
AI-powered SmartReplace helps fleets prioritize vehicle replacements, model budget scenarios, and build more defensible long-term strategies.
Read More →
APTA Honors 2026 Award Winners, Hall of Fame Inductees at TRANSform & EXPO
Innovations in autonomous and zero-emission transportation, standout transit systems, and industry leadership took center stage among this year's honorees.
Read More →
7 Ways to Build a Better Transit Internship Program
Lessons from DRPA/PATCO’s approach to creating a meaningful internship experience—and developing the next generation of transportation professionals.
Read More →
Scenes from APTA TRANSform & EXPO 2026
Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.
Read More →Building Stronger Leaders, More Resilient Transit Teams
Dr. Carol Parker Walsh discusses leadership development, employee retention, workplace culture, and preparing transit’s workforce for AI and automation.
Read More →
APTA 2026 TRANSform & EXPO Kicks Off in Chicago
After 45 years, APTA returns to Chicago with a focus on next-generation fleets, AI, connected transit networks, and the funding strategies shaping public transportation’s future.
Read More →
New York MTA Warns Federal Tariffs Could Add $1 Billion to Rolling Stock Costs
The agency said tariffs on specialized imported components could reduce the purchasing power of its $23 billion investment in new subway cars, railcars, and buses.
Read More →
From the Show Floor: What Happened at APTA TRANSform & EXPO 2026
See the latest product launches, partnerships, technology updates, and transit industry announcements from APTA TRANSform & EXPO in Chicago.
Read More →