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While many operators cited receiving plenty of political and community support, they reported contending with difficulties in coordination with other jurisdictions, Departments of Transportation, transit agencies and city staff.
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Call center staff play an important role in helping customers feel appreciated.
Read More →Peter Varga’s theme for his year as chair is “America’s Future is Riding on Public Transportation.” This is reflected in his success at accommodating increasing ridership and improving job access as CEO at Michigan’s The Rapid and his work with APTA on a reauthorization plan.
Read More →Funds will modernize the Portland Union Station, upgrade passenger rail service along Amtrak’s Cascades route and continue further development of an integrated, statewide rail network.
Read More →Company execs also discuss current areas of focus and announce sponsorship of the new eRating.Org Driver of the Month Award in conjunction with the Certification for Sustainable Transportation at the University of Vermont.
Read More →A handful of contestants were given five minutes each to pitch their ideas on innovations for the industry and potentially secure business opportunities. Winning innovations were a ground transportation system electrification method, a people conveyor system and sensor-based technology that tells potential riders whether there are seats on a bus.
Read More →The Final Rule applies to public entities providing fixed route, dial-a-ride and complementary paratransit services. It establishes that an individual’s disability cannot preclude a public transportation entity from providing full access to its service except where doing so would fundamentally alter the service.
Read More →We ask transit agency leaders about economic, social and political trends impacting their operations right now.
Read More →The contract will be managed by Russell Brashear, a 26-year veteran of the airport and public transportation industry.
Read More →Karen Brown, a disabled 63-year-old returning student who suffers from lupus, said she must suffer through all types of weather to get to campus via public transportation because she cannot afford the high price of accessible parking spaces on campus.
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