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CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
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Dr. Carol Parker Walsh discusses leadership development, employee retention, workplace culture, and preparing transit’s workforce for AI and automation.
Read More →The new plan outlines improvements to service reliability, accessibility, communication, and the overall rider experience across Central Ohio's transit system.
Read More →The application now features four new tools.
Read More →An Urban Institute evaluation found that a fare-free transit program increased ridership, reduced transportation barriers, and improved access to jobs, healthcare, and other essential services.
Read More →The plan outlines investments in trolley modernization, new Metro and Regional Rail vehicles, accessible stations, and more frequent bus and rail service.
Read More →The agency credits expanded security measures, employee training, and technology investments for improvements in transit safety, while security officers have responded to 19 suspected overdoses since July.
Read More →The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.
Read More →The board of directors authorized a $1.5 million contract with Starcraft Division of Forest River/Jersey Shore Bus Sales and a $4.3 million contract with American Bus of Trenton, for the purchase of 10 hybrid minibuses and 22 heavy-duty cutaway buses.
Read More →ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
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