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With a focus on measuring and making improvements on the fly, the Richmond, Va.-based operation has built one of the most reliable and well-run operations in the industry.
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The operation was recently named METRO’s Motorcoach Operator of the Year.
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Patrick Goebel was on hand to accept the award during a ceremony held during UMA Expo 2019, which was held in Fort Lauderdale, Florida.
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The family-run business, which is celebrating its 40th year in business, was named METRO Magazine’s Motorcoach Operator of the Year at the 2018 UMA EXPO.
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Founded in 1978 by Nancy and Dwight Thompson, Holiday Tours is currently celebrating its 40th anniversary.
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The family-owned business also prides itself in training and retaining safe, reliable drivers, while also using positions in associations to benefit the entire industry.
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The annual award given by METRO Magazine was presented to Dennis Streif, his mother Judy and son Phillip at this year's UMA Expo in Atlanta.
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Spotting opportunities in difficult times and diversifying their products to meet customers’ changing needs has made Larry and Lorna Hundt’s tour and coach operation a continued success for more than 30 years.
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METRO VP, bus, rail/Publisher Frank Di Giacomo presented the award to the Hundts, who were joined by their daughter Michelle Hundt Tupman, director, tour operations, at the United Motorcoach Association’s Expo at Travel Exchange in Los Angeles.
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Innovation is a word that best suits New World Tours. The operation’s fleet consists of 32 2007 Van Hool C2000 series motorcoaches, built by ABC Companies, designed based on feedback provided from a focus group.
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