David Moody, left, and Jonathan Moody, right, of Holiday Tours, accepted METRO Magazine’s Motorcoach Operator of the Year award in San Antonio Sunday.
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David Moody, left, and Jonathan Moody, right, of Holiday Tours, accepted METRO Magazine’s Motorcoach Operator of the Year award in San Antonio Sunday.
David and Jonathan Moody of Randleman, N.C.’s Holiday Tours Inc. received METRO Magazine’s Motorcoach Operator of the Year at this year’s UMA Expo in San Antonio on Sunday.
Founded in 1978 by Nancy and Dwight Thompson, Holiday Tours is currently celebrating its 40th anniversary, with the Moody brothers serving as the third generation of the family to run the business — their uncle, David Brown, serves as president.
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“The interesting lesson that can be learned here is the wonderful transition of a family business that we have seen here with this company," says Larry Hundt, managing director of Great Canadian Holidays & Coaches. “Succession planning, the transitioning of a successful company to new owners, is one of the biggest challenges many of our operators have struggled with. The way in which David Brown has engineered this transition is something many of our members would benefit in following.”
Over the years, Holiday Tours has grown to a 71-motorcoach charter and tour business that prides itself on creating a family-like atmosphere amongst its employees, which helps drive the company’s prolonged success.
Aside from working hard to provide excellent customer service and a top-notch safety program, David Moody credits his company’s success to their participation in Spader 20 Groups.
“The deal is, every company does something better than you do it,” he explains. “As long as you go into 20 Group meetings, or any meeting really, with that mindset, it really allows you to sit, listen, and learn and then come back and make improvements to your business that will help you in the long run.”
Premiums remain elevated. Underwriting scrutiny is intense. And claims costs continue to rise at historic levels. Behind those numbers lies a complex mix of legal, medical, and cultural forces reshaping the commercial landscape.
The company said it has remained the most widely purchased model in the new coach market across the US and Canada, according to historical data from the Motorcoach Builders Survey conducted by the American Bus Association
A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.
The company's flagship H3-45 is also the best-selling 45-foot motorcoach in North America, according to vehicle registration data from S&P Global Mobility (Polk).
METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.
METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.
The new facility, spanning more than 43,000 square feet, includes pre-delivery inspection, a large repair, maintenance, and service center, an administrative building, and a dedicated training and delivery center for customers and service partners.